Director's Secretary
Worcester based with a balance of home and office working
Salary is GBP 31,639.98 to GBP 33,161.88 per annum
37.5 hours per week
At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
We are proud to be an award:winning organisation with industry accolades recognising our outstanding teams and services.
As a supported housing provider, we are committed to making sure that the housing we provide is suitable, safe and homely and that the support we provide is tailored to individual needs. Our teams work hard to provide the highest quality care and support quite often going above and beyond.
The awards and accreditations we've achieved only tell a small part of the story, but they do shine a light on the positive impact that supported living services can in helping people on their pathway to independence
The role of Director's Secretary will include:
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Manage all enquiries on behalf of the Director acting as the initial point of contact for incoming calls and mail, proactively making decisions on which information needs to be brought to their attention.
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Maintain and monitor the Directors diary, managing conflicts and priorities including screening meeting requests, scheduling internal and external meetings.
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Delivering and coordinating an effective and efficient administration service to support registered services compliance with Care Quality Commission (CQC) and OFSTED registration requirements in order to mitigate risk to the business.
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Respond to ad hoc requests as necessary, preparing and collating information and reports on behalf of Directors in a timely manner to effectively communicate key business messages.
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Communicate effectively and maintain good working relationships with internal and external stakeholders to ensure any issues are identified and dealt with appropriately, including investigating and responding to complaints.
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Provide administrative support by preparing, collating and distributing agendas and other relevant documentation and take minutes at meetings to ensure effective record keeping.
Skills and experiences required for the role:
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Proven experience of providing secretarial support
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Proven experience of working to deadlines and prioritising work loads
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Working knowledge of dealing with commercially sensitive and confidential data
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Ability to interpret computerised information and documentation
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Excellent interpersonal skills allowing you to build strong working relationships
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A proactive working nature with the ability to work on your own initiative
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Proficient user of all Microsoft packages
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Occasional travel may be requirement of the role, therefore a full valid driving licence is desirable
Are you ready to be your best?
At the heart of our organisation are our incredible people and were dedicated to making Sanctuary Supported Living an amazing place to work. Thats why we provide a package that includes support for:
Your Mind and Body
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Occupational sick pay after 12 month's service (and subject to qualifying period)
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Confidential 24/7 employee advice service (Includes medical and legal advice)
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Wellbeing resources through our employee platforms including Aviva Digicare
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A greener commute with our Cycle to Work scheme
Your Financial Wellbeing
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Exclusive discounts through our e:hub platform
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Securing your future with our contributory pension plan, matched up to 7
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Life assurance
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Enhanced Parental leave schemes (Adoption, Maternity, Paternity and Shared) after qualifying period
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Financ