The Colorectal Department has an exciting opportunity for a full time Cancer Pathway Manager. This post is crucial in ensuring that patients are seen and treated as part of the Lower GI cancer pathway in a timely fashion. The successful candidate must be proactive and have excellent communication skills, being able to liaise with patients and both clinical and administrative staff.
You will require a good knowledge of national cancer targets and be confident in applying these guidelines to a patient pathway.
Main duties of the job
The post holder will:
1. Communicate with relevant departments and organisations to ensure that the patients pathway is as timely as possible, and all delays are avoided.
2. Communicate with key departments (e.g., diagnostics, clinic bookings) to ensure all tests and investigations are completed in a timely manner and any issues are escalated.
3. Communicate information on the patients progress on the care pathway to CSU managers and clinicians as appropriate.
4. Liaise and communicate cancer guidance and definitions to key staff within the Trust.
5. Communicate regularly with patients to ensure they are aware of upcoming appointments, tests, investigations, or operations, and offer practical support with the arrangements.
6. Develop positive working relationships with all members of the team, liaising in particular with management, Consultants, specialist nurse, and administrative staff.
7. Manage own workload, with the ability to work independently and take initiative where appropriate; planning and organising their own time efficiently and effectively to meet all requirements.
Information and data collection
The post holder will:
1. Develop and maintain a database to actively manage and record patient level detail.
2. Collect and record data on behalf of the Consultants within the team, which can be manipulated to allow the extraction of data for audit and research purposes.
3. Using such data, identify, develop, and implement improvements to the patient pathway.
About us
Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating, and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change.
Job responsibilities
The post holder will work both directly and indirectly with patients and their carers, using a range of IT systems to assist in coordinating patient care throughout their hospital journey.
The post holder will coordinate appropriate services to maximise the delivery of streamlined diagnostic pathways, thereby improving quality of care and experience for patients and their carers.
The post holder will work across management teams and organisational boundaries, whilst linking in with the Cancer Centre, and contribute to plans and developments.
The post holder will be responsible for the review and updating of the Lower GI tracking spreadsheet which informs the cancer pathway. They will also be responsible for ensuring that any required actions take place.
Person Specification
Skills & behaviours
* Professional attitude and able to work calmly under pressure.
* Able to work on own initiative and as part of a team.
* Thorough and with good attention to detail.
* Reliable and self-motivated.
* Knowledge of Trust policies and procedures.
Experience
* Experience of using patient administration systems.
* Experience of working in a customer/patient-focused environment.
* Knowledge of patient administration processes.
* Experience of tracking and monitoring patients using information systems.
* Experience of working within a cancer service.
* Experience of working within a hospital setting.
Qualifications
* Minimum of GCSE or equivalent.
* Knowledge of medical terminology.
* NVQ4 or equivalent experience.
Additional Requirements
* Knowledge of national cancer targets.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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