Our client is expanding their team and is looking for a Mortgage & Protection Administrator. This is an opportunity to join a small team in an award-winning financial planning business and be a fundamental part of helping clients achieve their goals and protect their future. What our client is offering As well as becoming a team member in a forward-thinking financial planning business, you will also receive: Open office environment in Borehamwood Office hours 9:30 am to 5:30 pm Regular fun (sometimes competitive) team gatherings Quarterly continual development support Full training and support Our client is looking for a Mortgage & Protection Administrator who is self-motivated and willing to work as part of a team to achieve the best outcomes for clients. You should have a proactive attitude and a willingness to learn the company's way of working. Experience in a financial planning or a mortgage firm is essential. As an overview, your tasks will involve: Regular liaison with lenders and providers to obtain updates on applicant status Proactively progressing mortgage and protection applications through to completion Handling incoming calls, emails, and post Submission of mortgage & protection applications Researching and sourcing mortgage products Supporting and working closely with financial planners and other team members Managing client documentation and recommendation reports Processing financial transactions within SLA Monitoring workflow to ensure all steps are completed Keeping up to date with FCA regulations and internal policies Arranging client meetings and appointments Managing and maintaining client data within the back-office system Communicating effectively with clients and third-party service providers in a professional and timely manner Preparing accurate and timely documentation for client meetings Acting as the prime point of contact for potential and existing clients. Is this role right for you? If you can answer "yes" to the following, this role could be perfect for you: Are you highly organized and reliable? Do you have high attention to detail and a passion for it? Are you great at dealing with people from various walks of life? Do you have experience with mortgages or protection? Salary: £27,000.00-£33,000.00 per year Benefits: Additional leave Company events Company pension Flexitime On-site parking Private medical insurance Experience: Mortgage administration: 1 year (required) Work Location: In person (Borehamwood) TwentyFour Recruitment is an equal-opportunity employer. If your skill set and experience match the above ad then please apply today and if your CV is shortlisted a consultant will contact you to discuss the next stage of the recruitment process.