We are delighted to be working with an exciting business based in Wallingford that have a fantastic opportunity for a Credit Controller to join the team. This role focuses on managing debtor balances, ensuring timely collections, and delivering excellent customer service. This role would suit someone with previous credit control experience - offering up to £32,000 & hybrid working.
Key Responsibilities:
* Conduct customer calls and emails to collect payments
* Maintain detailed notes in the accounting system for reference
* Review aged debt reports daily to track overdue balances
* Focus on collecting aged debt (6 months+), and manage any problematic accounts
* Collaborate with internal teams to resolve customer queries, ensuring prompt payments
* Oversee credit referencing and monitor credit limits and payment terms
* Record cash receipts daily and reconcile customer accounts
* Send overdue account statements and reminders in line with company policy
* Prepare cash and aging debtor reports, distributing them accurately and on time
* Work closely with business managers to meet KPI targets
What they're looking for:
1. Previous experience in credit control
2. Excellent communication and interpersonal skills
3. Strong written and verbal communication skills with a professional telepho...