Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK
Main duties of the job
As the Operations Service Manager, you will be the driving force behind our Treatment Centre, ensuring everything is running like clockwork. You will lead an experienced operations team, working closely with our Clinical Teams to create the best possible experience for our clients. Your role is all about keeping things safe, smooth, and sustainable - whether its managing resources, overseeing facilities, or using data to make smart decisions.
You will have experience in customer service management, leadership, line management, facilities management, planning rotas and keeping health and safety at the forefront. Plus, you will make sure our Treatment Centre is always a professional, welcoming environment for both clients and staff.
Together, we ensure our service is always safe and sustainable
But you wont be doing it alone! You will collaborate closely with the Clinical Services Matron, Regional General Manager, and your fellow Operations Service Managers to drive continuous improvement and implement changes that help us reach our goals.
If you are ready to bring your expertise in customer service, leadership, and facilities management to a role where you can really make a difference, we love to hear from you!
About us
At MSI UK, we know that our most valuable asset is our people, and our success depends on our ability to do things well and enjoy what we do, as we providethe best possible care and support to our clients.
Being one of the worlds leading providers of sexual and reproductive healthcare, we have a simple vision: to empower clients to make the reproductive choices that are right for them. Only when choice is a reality for each of us, can we create a better, more equal world for everyone.
Our client-centred care philosophy means respecting our clients as active partners in their own service, caring about who our clients are, their experiences, and how they feel before, during and after they access care with us.
Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
Job description
Job responsibilities
For more information on the role, please refer to the following job description:
Person Specification
Experience
Desirable
1. Operations Service Manager experience desirable