1 Opening READING Role description Organisational Change Management (OCM) Consultant – MS Dynamics Business Central and Field Service Berkshire (Hybrid) Fixed Term Employment/ Contract inside IR35 We are seeking an experienced Organisational Change Management (OCM) Consultant to lead the change strategy for a high-profile MS Dynamics Business Central and Field Service migration initiative. This is a pivotal role that will shape the organisational environment, ensuring smooth adoption and minimal disruption, while championing employee engagement and stakeholder alignment throughout the transformation journey. The Role: As the OCM Consultant, you will work in close collaboration with an offshore change consultant, establishing the foundation for all change-related activities. You'll serve as the trusted advisor to senior leadership and own the delivery of a comprehensive OCM strategy that drives early adoption and fosters a positive user experience. Define and execute the change management plan, tailored to support a mission-critical digital migration. Conduct stakeholder assessments, analyse impact, and ensure alignment across departments and user groups. Own the initiative’s branding and communication, using quizzes, training sessions, bay communications, and push notifications to create awareness and excitement. Design and deliver engaging training programmes to support a smooth user transition and reduce resistance. Maintain a centralised, well-organised knowledge repository for all project-related information and updates. Provide strategic guidance to senior leadership on change management best practices. Monitor success and adoption using user feedback, surveys, and post-implementation reviews to fine-tune strategies. What You’ll Bring Proven experience in Organisational Change Management within complex IT or digital transformation programmes. Strong expertise in stakeholder management, user enablement, and communication strategy. Creative approach to change adoption, with experience in employee engagement initiatives. Exceptional communication, facilitation, and leadership skills. Experience with knowledge management systems and structured documentation processes. Ability to work collaboratively across onshore and offshore teams. Hurry & Apply UST Skills Organizational Change Management,Knowledge Management,Stakeholder Management About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.