Service Advisor
1. Based in Tunbridge Wells
2. Multi-Brand Car Dealership
3. Basic Salary between £26,000 - £30,000
4. Monthly Bonus available
5. Mon – Fri 08:00 – 18:00 or 07:30 - 17:30
6. No Weekends!
7. Franchised Main Dealer
8. Supportive Management Structure
Service Advisor required for our clients Multi-Franchised Vehicle Dealership in Tunbridge Wells, Kent
Our client is a Multi-Site Dealership group with a presence within Kent and Greater London representing several well-known brands.
They pride themselves on delivering an outstanding customer service, their strong manufacturer relationships and ensuring they create a great experience for both employees and customers.
They are currently seeking a Vehicle Service Advisor for a modern service and showroom, with the latest equipment for all workshop & service needs.
We’ve worked with this group for several years, they provide a fantastic company culture, a family-feel environment, with transparency in what they do and a fantastic talent and development nurturing programme.
What’s in it for you as a Service Advisor?
9. A Competitive Basic Salary of up to £30,000 – Negotiable on experience
10. A fantastic Bonus Structure with OTE's of an additional £6,000
11. Full Training and Development
12. A supportive Management Structure
13. Discounted MOT and servicing
14. 22 days annual leave + bank holidays
15. Future Development Opportunities with a Large Group
Duties of a Service Advisor with our Client:
16. Advising customers on how to solve a problem with their vehicle.
17. Booking/scheduling vehicle services.
18. Liaising with customers about any additional work required.
19. Producing estimating time and costs associated with repairs for customers.
20. Handling customer complaints and responding to customer requests.
21. Proving progress reports for customer ensuring vehicle is tracked through the workshop.
22. Liaison with other members of staff
23. Making Service available to the workshop for Vehicle Health Check Videos + Upselling
What our client expects of their Service Advisor:
24. Minimum 2 years experience in a Service Advisor role.
25. A good technical understanding and general knowledge of how Motor Vehicles work
26. Good communication skills
27. Willingness to keep technical knowledge updated to provide the most efficient service possible.
28. Confidence in processing payments,
29. The ability to work on your own initiative and as part of a team,
30. Confidence in problem solving.
31. Full UK Driving Licence. – Preferably Clean
This Service Advisor vacancy is based in Tunbridge Wells and our Client is ideally looking for motor trade experienced applicants.
We will not send your CV to a job until we have spoken to you, so it is imperative that you provide a daytime contact number preferably your mobile number.
If you are interested in hearing more about this Service advisor, please do not hesitate to contact Lee Squire at Perfect Placement today.
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK.