Junior Reporting Consultant – Integration Projects – REF 1171
25 Days Holidays / Shares / Profit Share
Location - Hybrid - Can report into Sheffield / Luton (4 days from home / 1 day in office) - Occasional Travel with nights away
Benefits - Company Shares (Possible Profit Share) / Car Allowance / Pension / Flex Holidays / Free Parking
The Client
My client provides a single-source software product, delivered as a cloud service, with sophisticated customisation facilities. The software covers areas such as works management, work planning and co-ordination, quality and safety inspections, customer service management, routine maintenance, contract and contractor management, financial control, surveys and capital projects, life-cycle projections, etc. with associated GIS functionality, and including mobile apps, interfaces, alerts, emails, dashboards, and extensive report options.
They also offer professional services such as training, business process analysis, data migration, interfaces, bespoke reports, and system configuration, utilizing the wide range of customisation facilities available.
The company is a well-established business, specialising in the development and supply of Works and Asset Management systems to local government and utility services sectors. The Company has an unrivalled reputation for the delivery of quality products and services, and a history of approaching forty years of ethical business practices and consistent profitability.
Several years ago, they became an employee-owned company. The controlling majority shareholder is a trust in which all employees have an equal share. This means that every employee is a co-owner of the company with certain ownership benefits and responsibilities.
In 2020, the Company launched a flagship cloud-based software product that they have been developing over recent years, which provides unrivalled facilities in the marketplace.
The Role
As a Junior Consultant, you will support the analysis, documentation, and implementation of business processes and the rollout of our software solution across the customer base. This role is ideal for someone early in their career who is eager to learn and grow within a fast-paced environment.
The successful candidate will work closely with customers and senior consultants to understand business needs, assist in the configuration of software, and ensure a smooth implementation process and provide functional services. This entry-level position is ideal for someone eager to learn and grow in the field of software implementation and consultative services.
Key Responsibilities
1. Reporting Solutions: Design, develop, and implement reporting solutions to meet our customer requirements. Experience in data warehousing and third-party products such as Power BI, Qlik, etc.
2. System Integration: Lead the integration of our products with various customer business systems, ensuring seamless data flow and compatibility across platforms.
3. Implementation: Work closely with customers to ensure a smooth transition and successful adoption of our software and reporting options.
4. Technical Support: Provide expert-level support and troubleshooting for reporting and integration solutions, addressing issues promptly and efficiently.
5. Collaboration: Work closely with cross-functional teams and expertise, including IT, business analysts/consultants, and external vendors, to deliver integrated solutions that align with business goals.
6. Documentation: Create and maintain detailed documentation of integration processes, reporting solutions, and system architectures, as well as contributing to technical and functional requirement specifications and solution design documents.
7. Continuous Improvement: Identify opportunities for process improvement and optimisation in customer solutions, recommending enhancements and upgrades if necessary.
Key Skills
1. System Integration: Familiarity with API integration tools and experience working with middleware platforms.
2. Reporting tools: Experience with Excel, SQL, Power BI, or other business intelligence tools.
3. Understanding of Web Services and Protocols: Ability to spot inconsistencies or discrepancies in data, documents, or processes.
4. Proficiency in Programming Languages: A good understanding of software, data, integration, and development.
5. Knowledge of Security Best Practices: Understanding of API security best practices, including encryption, secure data transmission, input validation, and protection against common threats.
6. Problem-Solving: Inquisitive with strong analytical and problem-solving skills.
7. Communication Skills: Excellent verbal and written communication skills.
8. Customer Focus: Prioritise customer needs to exceed their expectations.
9. Collaboration and Teamwork: Able to work closely with other teams in high-paced projects.
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