Credit Controller Based: Bury (off the M66) Salary: up to £26k bonus benefits excellent culture with socials Our client are a well-established, well-known business based in Bury. Established over 50 years ago, they have grown over the last few years and have a long standing workforce with a great culture and fantastic offices. Due to continued & exciting growth we are recruiting 2 Credit Controllers to join their team. You don’t have to have worked in a pure credit control role but we do require someone with strong customer service skills who has worked on the phone in either a customer service OR collections role Role: Responsible for your own set of customers, speaking to them to discuss payments & terms ensuring they pay on time Developing strong relationships and solving any queries for them on their accounts Recovering outstanding debt by chasing on the phone, email and letter Sending overdue customers letters in the post and chasing Identifying issues ahead of time and speaking to your Manager in order to resolve Always looking to improve processes/processes in the role to improve efficiencies Heavily involved in implementation of new processes as the team grows Ad hoc reporting for the Manager in the team Person: Credit control, Customer Service or Complaint Handling experience ESSENTIAL Strong computer and system skills - able to pick up new things Strong at working as part of a team and individually Excellent organisational and time management skills Please send your CV for immediate consideration. You must be available to work daily in Bury