Purchaser input to enable Service Provider to deliver the requested
Service:
Purpose of the mission:
- Deliver operational reliability for housing on premise activities (interface with Facility Management, capacity planning, incidents and change management).
- Deploy data center best practices and standards.
- Capture and answer to business needs.
- Deliver hosting capacity in line with the demand management
- Manage Data Center footprint by maximizing efficiency and usage of space, cooling and energy whilst taking care of environmental constraints and power usage optimization.
Main activities
- Manage Service Run mode and projects to ensure business continuity.
- Ensure Data Centre assets life cycle.
- Interface with facility management/procurement for Data Centre building, security, incident, and refurbishment
- Supervise walk around activities done by ESP
- Ensure security & safety of people working in Data Centre (Fire prevention, high voltage environment, accessibility).
- Manage changes for minimizing service disruption.
- Support crisis cells and coordinate the suppliers involved.
- Manage Data Center layout and urbanization (Available space, Energy consumption)
- Manage Incidents and Problems.
...