We are a fast growing, reputable and innovative company with a successful hybrid working style in this digital age. Hood Group is a dynamic, forward thinking customer management business that provides outsourced customer services for well-known UK trusted brands.
We are looking to recruit a highly motivated individual to join the Finance team as a Customer Payments Clerk, Level 2.
This role involves supporting the Customer Payments Manager in all aspects of the collection of premiums from customers, completing the collection file process, Credit Control, and processing customer refunds. The provision of various management information (MI) for various stakeholders across the business.
What will I do in the role?
* Collection files processing
* Customer refunds
* Broker commission processing
* Credit Control
* Month end reporting
* Identify risks and implement process improvements/mitigation to reduce potential
What do I need?
* Good finance experience
* Insurance or financial services sector experience – beneficial
* Intermediate Excel skills
* Accuracy and attention to detail
* Highly organised and methodical approach
* Knowledge of Sirius, ICE, Sage Pay, PTX, Premium Credit Limited, Magenta and Pay360 systems and associated processes - beneficial
* Knowledge of Customer Payments systems/processes – beneficial
Why work for us?
To be part of a fantastic, supportive team with great progression opportunities, with access to the following benefits:
* “The best job ever!” feeling
* Christmas Savings Club
* Social company events, we want you to be part of the Hood Group family
* Employee Recognition Scheme – Hood Heroes, we celebrate and recognise your contribution to Hood Group
* We are offering 31 days annual leave (including bank holidays)
* Employee Assistance Programme
* Incentive of £250 on Refer a friend scheme
* Learning & Development assistance programme
* Private Health Insurance
* Eye Care Vouchers including discount on glasses
* Pension Scheme
And there’s more benefits…….
We have a new, modern, airy office based right in the heart of Southend-on-Sea, just off the high street. This is a key part of our hybrid model, having a space where people can work together collaboratively and catch up in person. Whether that’s coming in for training, meetings, workshops or simply coming in to work! We offer home working for all staff, whether regularly or occasionally, allowing flexibility and a good work life balance around other commitments and family life.
We will provide your laptop and any other professional equipment required and you will also receive a working from home allowance.
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Free flu jabs
* Life insurance
* Private medical insurance
* Referral programme
* Sick pay
Schedule:
* Monday to Friday
Work Location: In person
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