Job summary Shelley Manor & Holdenhurst Road Medical Centrelook after 27,000 patients across 2 sites in East Bournemouth. We are a supportive and successful training practice, with a strong ethos of staff development. You would be joining a robust team made up of 10 partners, 5 Salaried GPs/Retainers, Trainees, ANPs, Nursing team, Pharmacy team, Social Prescribers as well as our management and admin team. Main duties of the job Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care. About us To provide and maintain a professional, reliable, welcoming and friendly service to the patients at all times.This person must be capable of performing accurately and in a timely fashion, any function requested of them within the scope of this post, to assist the practice to run efficiently. Excellent team working and communication skills are essential. Date posted 19 March 2025 Pay scheme Hospital medical and dental staff Grade Doctor - other Salary £13.49 an hour Contract Permanent Working pattern Part-time Reference number A3198-25-0013 Job locations Beechwood Avenue Bournemouth Dorset BH5 1LX Holdenhurst Medical Centre 199 Holdenhurst Road Bournemouth Dorset BH8 8DE Job description Job responsibilities Duties and responsibilities: New patient health checks ECG recording Phlebotomy Spirometry Chaperoning duties Dressings Administer flu & B12 vaccinations. Removal of sutures Processing and management of laboratory samples requested by GPs/nurses Sterilising, cleansing and maintenance of surgical equipment Vaccine/cold chain storage, monitoring and recording Surgical equipment and vaccine re-stocking and stock rotation Clearing and re-stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Job description Job responsibilities Duties and responsibilities: New patient health checks ECG recording Phlebotomy Spirometry Chaperoning duties Dressings Administer flu & B12 vaccinations. Removal of sutures Processing and management of laboratory samples requested by GPs/nurses Sterilising, cleansing and maintenance of surgical equipment Vaccine/cold chain storage, monitoring and recording Surgical equipment and vaccine re-stocking and stock rotation Clearing and re-stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Person Specification Knowledge and skills Essential Experience of working directly in a healthcare assistant role, adult health and social care, learning support or public health/health improvement (including unpaid work) Desirable Basic first aid knowledge. Qualifications Essential NVQ level 2 in Health & Social Care Desirable Phlebotomy accredited immunisation & vaccination accredited. Experience Essential Experience of working directly in a healthcare assistant role, adult health and social care, learning support or public health/health improvement (including unpaid work) Experience working within a GP Practice. Desirable Demonstrates an understanding of Clinical Governance skill. Health and Safety Awareness. Basic first aid knowledge. Basic knowledge about Blood Borne Diseases. Person Specification Knowledge and skills Essential Experience of working directly in a healthcare assistant role, adult health and social care, learning support or public health/health improvement (including unpaid work) Desirable Basic first aid knowledge. Qualifications Essential NVQ level 2 in Health & Social Care Desirable Phlebotomy accredited immunisation & vaccination accredited. Experience Essential Experience of working directly in a healthcare assistant role, adult health and social care, learning support or public health/health improvement (including unpaid work) Experience working within a GP Practice. Desirable Demonstrates an understanding of Clinical Governance skill. Health and Safety Awareness. Basic first aid knowledge. Basic knowledge about Blood Borne Diseases. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Shelley Manor & Holdenhurst Medical Centre Address Beechwood Avenue Bournemouth Dorset BH5 1LX Employer's website https://www.smh-mc.co.uk/ (Opens in a new tab)