Head of Health, Safety, Quality & Environment At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully. Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators. In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra. Working out of the Customer Solutions Centre (CSC) and in the field, you will lead the way in establishing and maintaining the highest Health, Safety and Wellbeing standards. As the Head of HSQE, you will bring ideas, passion and energy, and have the ability to inspire and guide your team of Health & Safety Advisors and Business Systems and Compliance Manager to succeed in delivering quality advice, guidance and coaching, measured by key metrics and standards. Position: Head of Health, Safety, Quality & Environment Location: based out of Customer Solutions Centre, Slough Head Office (Slough, Berkshire), plus travel around our network Job Type: Permanent, full-time Hours: Monday to Friday, 37.5 hours per week, plus Senior Leadership Team on-call rota Salary: Competitive, depending upon experience (plus car allowance) Benefits: 24 days holiday (plus bank holidays); health cash plan; onsite parking; onsite restaurant; auto enrolment pension scheme; friendly working environment. Applications close: Saturday 12th April 2025, 23:59 Interview to commence: Monday 14th April 2025 About the Role: Due to continued growth and development, we are now looking for safety conscious people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to health and safety issues. Manage and guide the HSQE Manager and H&S Advisors to achieve strategic targets and objectives. Maintain effective communication and relationship with client and other stakeholders Support with Business Management System responsibilities Oversee NCR, R&O, Depot Compliance, Fire Safety & First Aid Audits Attend and participate in RM, TW forums and team meetings and PL EL Deliver monthly performance reports to Group and Thames Water Dispatch monthly TBT’s and iAM Learning courses Review H&S incident trends to identify areas for improvement Oversee introduction of auditing tool and all actions/observations are closed out Dispatch D&A random tracker to all regions and monitor completion Safety communications on Yammer, email, on call and blue cards Oversee HSQE areas are performing (Env, Health (HR), Safety (team), Quality (HOD) Review and implement legislation changes to procedures and policies Ensure all investigations are completed accompanied with learning notification. Any other ad-hoc tasks or projects on behalf of the Senior Leadership Team. Be aware of all Lanes Group policies and your responsibilities towards them. Your contribution to the company: Drive delivery of key contractual KPIs Drive delivery of excellent customer experience for both external and internal customers – supporting the productivity and utilisation of our field teams Drive team engagement, supporting performance outcomes and reducing attrition Provide close collaboration and relationship building with our client Strive to be always positive and constructive Adhere to all company policies Straight talking about the facts of the situation – open discussions are the best way to find solutions Help others through communicating clearly Deliver on commitments Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’ So if you enjoy working in a dynamic team and delivering only the best in health and safety management, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you. What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of health and safety compliance. About You: The ideal candidate will have effective organisation skills and the ability to multitask and prioritise your workload is important. Having strong interpersonal, relationship building, networking skills and communication is crucial to the role as is having a professional demeanour to engage with all stakeholders. Being proficient in Microsoft Office Suite and strong attention to detail is imperative. Adaptability, flexibility and resilience is key. Qualifications & Requirements: Health and Safety Diploma (or equivalent) is required NEBOSH NGC is desirable Previous experience in a managerial role is essential Experience in the drainage, utilities or retail industry will be beneficial A full UK drivers licence is required to travel around our network At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world. Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer. Please note: the job title advertised may vary from the job title on the contract due to local job title structure. W e do reserve the right to close this advertisement early if we receive a sufficient number of suitable applications.