This range is provided by Zachary Daniels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Zachary Daniels
Business Manager | Specialist Recruiter for Retail, Logistics, Supply Chain & Sales | Assoc. CIPD
Location: Midlands
Contract Type: Permanent / Full-time
Hours: Monday-Friday / 09.00-17.00
Zachary Daniels are excited to be partnering with a business with global presence. We are looking for a Logistics Product Manager to support the e-commerce operation.
The ideal candidate will already be operating in a Product Manager role and will have international experience within retail and or an e-commerce organisation.
About the Role:
We are looking for a Logistics Product Manager to lead the development of the international product portfolio. This role will be pivotal in driving growth and innovation by collaborating across multiple functions to deliver high-quality, competitive products and services. You'll work closely with teams across the business to ensure international offerings meet customer needs and remain at the forefront of the industry.
Key Responsibilities:
* Oversee the development of international products, ensuring they meet customer needs and operational objectives.
* Identify new product opportunities (B2C, B2B, C2X) through market research, customer insights, and competitive analysis.
* Develop product specifications, pricing strategies, and requirements in partnership with functional teams across the business.
* Continuously improve product fulfillment strategies to enhance customer satisfaction and loyalty.
Collaboration & Stakeholder Engagement:
* Work cross-functionally with IT, Operations, Commercial, and Customer Service to align product strategies and drive successful outcomes.
* Provide insights and expertise on customer needs to inform new product or service development.
* Manage relationships with both internal and external stakeholders, influencing key decision-makers at all levels.
Market Analysis & Innovation:
* Stay informed on market trends, competitor offerings, and industry best practices to ensure our products remain competitive.
* Benchmark product performance against competitors and regulatory requirements, driving innovation and operational improvements.
* Build strong relationships with strategic partners to enhance and expand our international product offerings.
Lifecycle Management:
* Oversee the entire product lifecycle, from ideation to post-launch, ensuring that products meet customer expectations and operational requirements.
* Collaborate with leadership to create and execute a roadmap for the international product portfolio.
* Ensure compliance with SLA agreements, standard operating procedures (SOPs), and contractual obligations.
* Monitor product success, gather customer feedback, and identify opportunities for improvement or new feature development.
* Leverage data and insights to refine products and make recommendations for new features or enhancements.
Commercial Support:
* Assist the commercial team with customer tenders, pitches, and new business opportunities, ensuring that product solutions are tailored to meet client needs.
* Analyze the commercial performance of products (pre and post-launch) to drive customer acquisition, retention, and profitability.
The Ideal Candidate Will Have:
Experience:
* At least 5 years of experience in product management, ideally within international or eCommerce products.
* Proven track record in product development, strategy implementation, and product lifecycle management.
* Experience in consumer-focused product development and delivery, particularly in dynamic and fast-paced industries.
* Strong problem-solving and analytical skills, with the ability to develop innovative solutions to complex challenges.
* Exceptional stakeholder management capabilities, with a proven ability to influence decision-makers at all levels.
* Strong collaboration skills, able to work effectively with cross-functional teams.
* Knowledge of Salesforce (preferred) or other CRM/product management tools.
Additional Requirements:
* Knowledge of international logistics and parcel management systems is highly desirable.
* Experience with IT/Operations integration for product development is an advantage.
* An innovative mindset, always looking for ways to improve products and processes based on market trends and customer feedback.
BBH: 32322
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Supply Chain
Industries
Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr