Head of Finance Ops
Department: Finance & Data
Employment Type: Permanent - Full Time
Location: UK - Hybrid
Description
Your new company: A tech scale up with Big Plans. When you join Exclaimer, you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.
Not Heard of us? We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 60,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 300 employees worldwide.
Your role in our team: Our mission is to drive growth and sustainability through strategic financial management and operational efficiency. We are seeking a highly experienced and dynamic Head of Operational Finance to join our team and lead our financial operations.
Reporting to the CFO, the Head of Operational Finance will be responsible for the processes and controls of Exclaimer’s financial operation, ensuring robust financial management, operational efficiency, and compliance with regulatory requirements. In addition to the strategic components, this role will be charged with developing and implementing more sophisticated policies and procedures within the financial environment including the use of technology and AI.
This is an outstanding opportunity for a high-performing individual with a proven track record of creative problem-solving and change management within finance operations, to join a high growth ambitious business. The successful candidate will play a pivotal role in managing and optimizing our financial processes, leading change where required, and ensuring robust financial controls with a view to driving continuous improvement in our operational finance function.
Key Responsibilities
Leadership and Management:
* Lead, mentor, and develop the operational finance teams (Accounts Payable and Credit Control) to achieve personal and departmental objectives;
* Foster a high-performance culture within the team, promoting professional growth and development;
Systems & Processes:
* Identify opportunities for process improvements and automation within the operational finance functions;
* Design and implement improvements to existing processes and tools to deliver enhanced efficiency and effectiveness primarily focused on cash collection and accounts payable, with a view to automate and streamline where possible.
Financial Operations:
* Oversee day-to-day financial operations, ensuring accurate and timely processing of financial transactions concerning supplier payment runs, expense management, payroll;
* Develop, implement, and maintain robust financial controls and procedures to ensure a strong governance framework exists around financial operations;
* Implement AP best practices and policies including, but not limited to, supplier invoicing, supplier relationship management, AP analytics, and KPI (Key Performance Indicators) reporting.
Credit Control:
* Work with the Credit Control Manager to design, implement, and manage a robust collection strategy to ensure timely collection of receivables, monitor and analyze the aged debt position and embed key performance indicators (KPIs) for the credit control function;
* Provide support and guidance to the Credit Control manager in establishing and maintaining strong relationships with both internal and external stakeholders;
* Champion the use of AI, challenging the team to improve efficiency metrics using technology;
* Ensure that aged balances are proactively worked through to resolution.
Reporting and Analysis:
* Provision of high-quality reporting and analysis for Exec and Board level review;
* Analyze data to identify trends and areas for improvement within the Financial Operations team;
* Present findings and recommendations to senior management and stakeholders.
Skills Knowledge and Expertise
* Strong academic record. Qualified accountant (ACA, ACCA, CIMA - 1st time passes preferred) would be highly beneficial;
* Proven track record of developing scalable and efficient processes in a senior finance role, within operational finance and credit control teams ideally in a fast-paced SaaS environment;
* Excellent analytical, communication, and influencing skills (both written and oral), preferably with commercial exposure in previous roles;
* Demonstrated experience in managing and developing high-performing teams;
* Strong leadership and people management skills;
* Advanced knowledge of Excel with experience of manipulating large datasets and modelling skills (pivot tables, filtering, lookups etc);
* Proficiency in financial software (ideally NetSuite);
* Ability to build effective relationships with internal and external stakeholders;
* Proven self-starter with experience of being able to work independently, juggling and prioritizing across workloads and consistently meeting deadlines.
Benefits
We offer you a challenging job in a growing and truly global international SaaS company with a competitive compensation structure. Ah, and you will be part of a fun and hardworking team:
* Remote / Hybrid working;
* Healthcare;
* Life insurance;
* 6 weeks - work anywhere option per year;
* Employee Assistance program;
* Contributory retirement savings plan;
* Opportunities for training & development;
* Great team and culture;
* Discounts portal;
* Income protection Insurance;
* Online GP services.
Exclaimer is an equal opportunity employer and people seeking employment with us are considered without regards to race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.
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