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Practice Assistant and Office Co-Ordinator - Oxford, Oxfordshire
Location:
Oxfordshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Description:
The pace of change in the business world has never been greater. Even before the COVID-19 pandemic, new thinking, technology and business models have shaken up the old and made possible ideas that would have been unthinkable just a few years ago. The Innovation Department brings together expertise from across the Firm, allowing a new level of collaboration and a focus on meeting the needs of clients in diverse and dynamic sectors. Our legal knowledge is underpinned by the latest technology to create better insights, better levels of customer service and increased efficiency for our clients.
Duties and Responsibilities
The main purpose of this team-focused role is to provide additional Practice Assistant support and effective cover for the PAs in the fee earning teams. Working across the business supporting the legal teams in a fast-paced environment, the role is ideally suited to a candidate who is proactive, flexible and has exceptional organisational skills.
The individual will help maintain the smooth running of our growing Oxford office. The Practice Assistant and Office Co-Ordinator will be a full-time office-based role, providing in-office co-ordination support for the Oxford fee earners.
The main day-to-day responsibilities of the role would be ensuring all tasks are carried out to the required standards, including:
Practice Assistant
* Answer external and internal calls and ensure accurate messages are taken.
* Acting as a first point of contact on behalf of the fee-earners, fielding calls, emails, correspondence and meeting requests (both internally and from clients).
* Assisting with calendar management for assigned fee-earners, including scheduling calls/meetings, looking ahead and following-up as needed.
* Using Microsoft Office, Outlook, DMS, Teams/Zoom, and other associated equipment.
* Supporting fee-earners in the smooth running of the client/matter lifecycle, following documented procedures.
* Full management of travel and expenses for assigned fee-earners.
* Arrange handover meeting at start and end of cover period.
* Supporting our Archives Team in reviewing and processing archived documentation.
* Organising business breakfasts, dinners or smaller events.
* Ad-hoc admin tasks as required.
Office Co-Ordination
* Meeting and greeting clients in reception in a friendly, professional manner.
* Ensuring that the spaces and meeting room are presented to the highest possible standard.
* Taking inventory of stationery and office supplies.
* Maintaining the ink and paper levels for the printers.
* Ensuring the kitchen area is fully stocked and clean.
* Liaising with other internal departments for specialist input.
* Collating outgoing post daily.
Skills/Experience
The ideal candidate will have experience of working in a professional services environment and will have assisted in the smooth running of the office. They must have excellent communication skills, efficient telephone manner and display professionalism at all times.
* Previous experience in an administrative role supporting a team in a similar professional services environment (ideally legal).
* Excellent IT skills across a broad range of MS Office and other business management applications.
* Excellent telephone manner and outstanding customer service skills.
* Strong time management skills.
* Excellent attention to detail.
* A flexible approach to work.
* Organised and methodical.
* Self-motivated team player.
* Well-developed interpersonal skills.
* Able to communicate effectively, with warmth and professionalism.
* High levels of discretion.
Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.
About The Mishcon de Reya Group
The Group is an independent, international professional services business with law at its heart, employing over 1450 people with over 650 lawyers. It includes the law firm Mishcon de Reya LLP and a collection of leading consultancy businesses that complement the firm's legal services.
We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working.
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