Job summary Marsden Medical Group has a fantastic opportunity for a medical secretary to join our team for 26 hours per week. (Mon/Tue/Wed/Thu) This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the wider practice team. Our team of Medical Secretaries play a vital role in supporting our doctors and teams bringing their skills and professionalism into the team, speaking to patients on the telephone, typing clinical letters amongst many other essential tasks. The life of a Medical Secretary is varied, interesting and highly valued. In this post you will join a team who are looking for someone with audio typing experience. The individual should also possess strong organisational skills, good time management, and excellent verbal and written communication. Main duties of the job You will be part of a team that provides a secretarial and administrative service to the wider team which will involve, but not exclusively be limited to; Typing letters Answering patient queries by phone or email Processing patient referral letters Cancelling and reinstating appointments as necessary Booking appointments for patients and coordinating services Attending and minuting meetings Patient online access Reports We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you have no heard from us 10 working days following the closing date you will not have been selcted for interview. About us Our team comprises of Partners, salaried GPs, Nurses, HCAs,SNA's, NA's, Registrar's, F2 Gp and ARRS attached staff who look after over 22800 patients, many of which have been with us across generations over two sites. A teaching, training and research practice striving to grow and develop the next generation of clinicians. All of our clinical staff are supported by a well-established management and admin team comprising of over 40 staff of differing roles. All the team get together in our staff room for coffee, food and a catch up every day, it offers a supportive environment to bounce ideas around and get to know one another If you bake cake its a winner - we all love cake Date posted 30 December 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Pro rata to WTE (37.5hrs per week) Agenda for Change band 2 Contract Permanent Working pattern Part-time Reference number A3186-24-000425 Job locations Wawn Street Surgery Wawn Street South Shields Tyne And Wear NE33 4DX Job description Job responsibilities Job Title: Medical Secretary JOB PURPOSE To ensure that all secretarial duties are carried out efficiently, and to assist the Partnership in providing a high quality service. MAIN RESPONSIBILITIES 1 Audio typing of practice documents 2 To attend meetings when required to take shorthand notes. 3 To confer with hospital secretaries concerning expedition of appointments, discharge letters, and results of investigations. 4 To answer queries from hospital departments. 5 Direct patients to appropriate services 6 To assist with patients telephone / personal enquiries regarding hospital appointments, referrals etc. 7 To expedite information on hospital appointments, laboratory, and X-Ray results. Noting records and informing patient of outcome. ADMINISTRATION 1 Audio typing of referral letters. 2 Type up Reports/minutes of meetings. 3 Online access applications 4 This list is not exhaustive INFORMATION TECHNOLOGY 1 To have a working knowledge of all aspects of the systems necessary to the job. 2 To ensure the security policy is adhered to. HEALTH AND SAFETY 1 Take reasonable care of themselves and others at work. 2 Co-operate with the practice as far as is necessary to enable them to carry out their legal duty. 3 Not to intentionally or recklessly interfere with anything provided; including personal protective equipment, for health and safety or welfare at work. Any other duties requested by Partners, Practice Management Team or Senior team. This job description may need to be reviewed or revised from time to time as the practice develops. Job description Job responsibilities Job Title: Medical Secretary JOB PURPOSE To ensure that all secretarial duties are carried out efficiently, and to assist the Partnership in providing a high quality service. MAIN RESPONSIBILITIES 1 Audio typing of practice documents 2 To attend meetings when required to take shorthand notes. 3 To confer with hospital secretaries concerning expedition of appointments, discharge letters, and results of investigations. 4 To answer queries from hospital departments. 5 Direct patients to appropriate services 6 To assist with patients telephone / personal enquiries regarding hospital appointments, referrals etc. 7 To expedite information on hospital appointments, laboratory, and X-Ray results. Noting records and informing patient of outcome. ADMINISTRATION 1 Audio typing of referral letters. 2 Type up Reports/minutes of meetings. 3 Online access applications 4 This list is not exhaustive INFORMATION TECHNOLOGY 1 To have a working knowledge of all aspects of the systems necessary to the job. 2 To ensure the security policy is adhered to. HEALTH AND SAFETY 1 Take reasonable care of themselves and others at work. 2 Co-operate with the practice as far as is necessary to enable them to carry out their legal duty. 3 Not to intentionally or recklessly interfere with anything provided; including personal protective equipment, for health and safety or welfare at work. Any other duties requested by Partners, Practice Management Team or Senior team. This job description may need to be reviewed or revised from time to time as the practice develops. Person Specification Qualifications Essential Grade c or above equivalent in English Typing qulaification/administration qualification Experience Essential Customer service worked in office environment with typing as main role Desirable Worked for miniumum of 2 years in secretarial role preferably in primary or secondary care. Person Specification Qualifications Essential Grade c or above equivalent in English Typing qulaification/administration qualification Experience Essential Customer service worked in office environment with typing as main role Desirable Worked for miniumum of 2 years in secretarial role preferably in primary or secondary care. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Marsden Road Health Centre Address Wawn Street Surgery Wawn Street South Shields Tyne And Wear NE33 4DX Employer's website https://marsdenhc.nhs.uk/ (Opens in a new tab)