Job summary The Shrewsbury and Telford Hospital NHS Trust have successfully developed the first Community Diagnostic Centre (CDC) within Shropshire, which opened October 2023. As a result, we are looking for Two dynamic and innovative persons to assume the role of CDC receptionist, with an integral role within Radiology, Pathology, Dermatology and Cardio-Respiratory specialties. Along with GCSE's in Maths and English at grades 9 - 4 (or equivalent), the successful applicant will be well organised, possess good communication skills and computer/keyboard skills, using Microsoft Office. You will be expected to manage, plan, and prioritise tasks efficiently and effectively to achieve and maintain a high standard of patient care. The post holder will always show total respect and regard to confidentiality of patient information. Main duties of the job To welcome patients to the unit. To meet patients who attend the appointments office, and deal directly with their query, or seek assistance if required. To assist a whole range of disciplines of staff who call in the appointments office with queries. This may be direct help or giving directions to obtain assistance from the appropriate person. To prepare daily appointment lists for Pathology, Cardiology, Dermatology and Radiology. To comply with Trust and Departmental procedures. Fire and Health and Safety. To comply with the "system of work" for the controlled areas of the department. Help collate the monthly waiting times and data required for reporting. Open and sort post. Ensure reception area is tidy and paperwork is stored correctly in line with clinical governance guidelines. To ensure patient confidentiality is always maintained. About us As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision ("To provide excellent care for the communities we serve") and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most - our patients and their families. The post holders will act as a key member of the team in providing efficient, helpful, and sympathetic care to patients, the post offers new opportunities and challenges, you will need to demonstrate effective communication skills ensuring efficient and effective management of all resources to deliver safe, high quality and effective patient care in an environment of continuous improvement. Date posted 26 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum/pro rata Contract Permanent Working pattern Full-time Reference number 223-RCD-217 Job locations Hollinswood House, Community Diagnostic Centre Stafford Park 1 Stafford Park, Telford TF3 3BD Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. Person Specification Qualifications Essential Grades A-C (9-4 or equivalent) Must include Mathematics and English Experience and Knowledge Essential Previous experience in a Health Care Setting Desirable Experience in arranging appointments for diagnostic procedures Use of specfic trust computer system (CRIS / Simply Book / Warehouse) Use of Trust patient information system Competent to arrange appointments for a wide range of diagnostic procedures. Arrange admission of patients Order in which appointments can be arranged Person Specification Qualifications Essential Grades A-C (9-4 or equivalent) Must include Mathematics and English Experience and Knowledge Essential Previous experience in a Health Care Setting Desirable Experience in arranging appointments for diagnostic procedures Use of specfic trust computer system (CRIS / Simply Book / Warehouse) Use of Trust patient information system Competent to arrange appointments for a wide range of diagnostic procedures. Arrange admission of patients Order in which appointments can be arranged Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust Address Hollinswood House, Community Diagnostic Centre Stafford Park 1 Stafford Park, Telford TF3 3BD Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)