Client - Repairs Coordinator - Housing:
We are recruiting for a Repairs Coordinator for a Social Housing provider based in Hemel Hempstead.
Role - Repairs Coordinator - Housing:
1. You will track complaints, call residents about complaints, draft response letters, chase up internal colleagues for information and track the completion of commitments.
2. You will be involved in collating disclosure for disrepair cases and helping to track them.
3. Support the damp and mould team, where you will co-ordinate damp and mould surveyors, tracking/allocating work, booking appointments and chasing up contractors.
Person - Repairs Coordinator - Housing:
The successful candidate will have;
4. Experience of dealing with customer complaints and drafting written correspondence relating to complaints
5. Social housing or repairs experience would be beneficial
6. Strong written and verbal communication skills