Job summary We are seeking a bubbly and enthusiastic Medical Secretary to join our General Practice. We are a City Centre based forward thinking Practice, with a young and diverse population. We have a multidisciplinary team who are very welcoming. We are looking for an experienced Medical Secretary or someone with senior General Practice experience to take on this role. A knowledge of Choose and book, referral specificaztions and Medical Terminology is desired Main duties of the job The role will include the daily management of referrals going to secondary care. Providing clear communication to patients. The Medical Secretary role is an essential part of General Practice and you will have responsibility to chase information from clinicians and discuss findings with hospitals and patients where necessary. About us The team at Blackfriars is a welcoming, strong team with their aim to provide the best care and be as pro active for the patients as they can. We attend an annual staff Christmas lunch, as well as team building throughout the year. Date posted 18 February 2025 Pay scheme Other Salary Depending on experience Depending on Experience Contract Permanent Working pattern Full-time Reference number A1642-25-0000 Job locations 138 Chapel Street Salford M3 6AF Job description Job responsibilities BLACKFRIARS MEDICAL PRACTICE JOB DESCRIPTION Job Title: MEDICAL SECRETARY Salary: Hours: 35 Contract: Perm Reports to: Practice Manager in conjunction with Senior Partner Location: Blackfriars Medical Practice, Chapel Street, Salford Job Summary Key Responsibilities To provide an overall secretarial support service to the practice manager, senior partner and other healthcare professionals. To be the lead in the clinical admin work including referrals, note summary and reporting. Day to Day Role Maintenance of the records room including retrieving and re-filing of records when required Pulling, sorting and disseminating patient records in preparation for summary Reviewing medical records and producing an accurate summary of patients medical history Read coding, updating recalls and journal notes appropriately and in line with practice policy Monitoring the progress of note summarising and reporting back to the practice manager and in the practice meeting where appropriate To provide an efficient audio, copy typing and word processing service for GPs and other clinicians as required. Including the typing of letters, reports, patient referrals and others in an accurate and quality manner. To play an active part in QOF and monitor multiple indicators To play a part in the induction of new receptionists To assist the practice manager with all other clerical and administrative duties when required. To run search and reports on vision when appropriate and required. To play an active role in Information Governance To complete and update cervical cytology on open Exeter. To cover the reception in the event of staff shortage. To minute practice meetings. To support the lead receptionist in the maintenance of the reception area including the digital screen, the patient leaflets, patient magazines and notice boards. To cover some or all of the management duties with the support of the lead receptionist in the event of the practice manager being absent. To Maintain and update Organ Doner Registers To check and action docman actions daily. Patient Service and Work Ethic To be helpful and friendly at all times To work flexibly as part of the surgery team to ensure the effective delivery of health care to patients To provide the highest level of customer / patient service to patients, members of the public, clinicians and other agencies To use the clinical system efficiently and update information in line with practice policies To liaise with colleagues from secondary care and other providers to ensure smooth communication of referrals and other services To report any ideas for improvement to the practice policies to the practice manager for consideration. To be aware of the security measures in the practice and implement at all times To come to work in acceptable attire and maintain the highest levels of personal hygiene. Maintain good working relationships and understand that it is your responsibility to work harmoniously with colleagues. To report any incidents where a high level of service could not be achieved to the practice manager immediately so this can be followed up with the relevant parties. Take reasonable care of his/her own safety and that of other persons who may be affected by his/her act or omission. Effectively manages own time, workload and resources Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Job description Job responsibilities BLACKFRIARS MEDICAL PRACTICE JOB DESCRIPTION Job Title: MEDICAL SECRETARY Salary: Hours: 35 Contract: Perm Reports to: Practice Manager in conjunction with Senior Partner Location: Blackfriars Medical Practice, Chapel Street, Salford Job Summary Key Responsibilities To provide an overall secretarial support service to the practice manager, senior partner and other healthcare professionals. To be the lead in the clinical admin work including referrals, note summary and reporting. Day to Day Role Maintenance of the records room including retrieving and re-filing of records when required Pulling, sorting and disseminating patient records in preparation for summary Reviewing medical records and producing an accurate summary of patients medical history Read coding, updating recalls and journal notes appropriately and in line with practice policy Monitoring the progress of note summarising and reporting back to the practice manager and in the practice meeting where appropriate To provide an efficient audio, copy typing and word processing service for GPs and other clinicians as required. Including the typing of letters, reports, patient referrals and others in an accurate and quality manner. To play an active part in QOF and monitor multiple indicators To play a part in the induction of new receptionists To assist the practice manager with all other clerical and administrative duties when required. To run search and reports on vision when appropriate and required. To play an active role in Information Governance To complete and update cervical cytology on open Exeter. To cover the reception in the event of staff shortage. To minute practice meetings. To support the lead receptionist in the maintenance of the reception area including the digital screen, the patient leaflets, patient magazines and notice boards. To cover some or all of the management duties with the support of the lead receptionist in the event of the practice manager being absent. To Maintain and update Organ Doner Registers To check and action docman actions daily. Patient Service and Work Ethic To be helpful and friendly at all times To work flexibly as part of the surgery team to ensure the effective delivery of health care to patients To provide the highest level of customer / patient service to patients, members of the public, clinicians and other agencies To use the clinical system efficiently and update information in line with practice policies To liaise with colleagues from secondary care and other providers to ensure smooth communication of referrals and other services To report any ideas for improvement to the practice policies to the practice manager for consideration. To be aware of the security measures in the practice and implement at all times To come to work in acceptable attire and maintain the highest levels of personal hygiene. Maintain good working relationships and understand that it is your responsibility to work harmoniously with colleagues. To report any incidents where a high level of service could not be achieved to the practice manager immediately so this can be followed up with the relevant parties. Take reasonable care of his/her own safety and that of other persons who may be affected by his/her act or omission. Effectively manages own time, workload and resources Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Person Specification Qualifications Essential Medical Terminology Desirable Qualified Medical Secretary Experience Essential Medical Secretary Experience Desirable Senior role in General Practice Person Specification Qualifications Essential Medical Terminology Desirable Qualified Medical Secretary Experience Essential Medical Secretary Experience Desirable Senior role in General Practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Blackfriars Medical Practice Address 138 Chapel Street Salford M3 6AF Employer's website http://www.blackfriarsmedicalpractice.co.uk/ (Opens in a new tab)