Nottinghamshire Healthcare NHS Foundation Trust
Since October 2020, the responsibility for the commissioning of Adult Secure Care mental health, learning disability, and autism services has transferred from NHS England (NHSE) Specialised Commissioning to Provider Collaboratives (PCs). Fifteen Provider Collaboratives nationally coordinate and deliver care for adult patients requiring low and medium secure care.
The East Midlands area Provider Collaborative is called IMPACT, which is a partnership of 9 NHS and independent sector providers led by Nottinghamshire Healthcare NHS Foundation Trust as the Lead Provider.
To preserve integrity and avoid conflicts of interest, Nottinghamshire Healthcare Foundation Trust developed an arms-length commissioning and clinical oversight function (the IMPACT commissioning hub). The hub's role involves understanding the local population and empowering local clinicians and Experts by Experience to design improved pathways of care. Through the Lead Provider arrangements, IMPACT also sub-contracts other providers to support discharges from secure care, assure the quality of services, and lead the necessary reporting regionally and nationally to NHS England.
Main Duties of the Job
Case management is a recognized national role within the NHS, and a national network of peers is well established to manage complex patient cases. Candidates from any professional discipline who fit the criteria for this post are encouraged to apply.
Possession of a relevant professional qualification is essential, along with knowledge of wider mental health services and ICS systems. Direct experience of working in specialized secure care mental health, learning disability & autism, and forensic services is desirable. An understanding and experience of quality and clinical governance systems is required, as well as excellent interpersonal and organizational skills.
Full induction, training, and opportunities for continuous professional development will be provided. Home working is available, but travel within the East Midlands and beyond will be expected.
Job Responsibilities
* Provide oversight of patient pathways within mental health secure care, identifying potential gaps and barriers to progress.
* Act as a first point of contact for providers and stakeholders to discuss individual patient cases.
* Coordinate referral and assessment information prior to admission to mental health secure care.
* Facilitate smooth transitions and discharges from mental health secure care.
* Liaise with stakeholders on complex cases requiring escalation.
* Listen to and communicate with patients, families, and carers to ensure their voices are heard.
* Monitor and review the quality and safety of provision.
* Ensure effective service development and delivery of adult secure services.
* Conduct the role in accordance with IMPACT's values and support quality and outcome ambitions.
* Provide clinical pathway advice across the Provider Collaborative.
* Maintain delivery of clinical actions for their caseload of patients.
* Problem-solve complex cases requiring urgent attention.
* Work closely with mental health professionals and statutory bodies to support pathway interfaces.
* Support the commissioning hub in driving transformation and value for money.
* Refine processes and oversee their delivery.
* Provide cover for other case managers when needed.
Person Specification
Knowledge & Experience
* Experience at a senior level within mental health, learning disability & autism services.
* Operational knowledge of mental health, learning disability & autism policy and risk management.
* Knowledge of current health & social care policy.
* Experience working with ICSs and leadership experience.
* Experience in creating and implementing processes for strategy development.
* Knowledge of quality & clinical governance.
* Evidence of continuing professional development.
* Membership in a relevant professional body.
* Proven ability to plan and organize.
* Experience within adult secure services.
* Detailed knowledge of issues in specialized mental health services.
Skills
* High-level management and case management skills.
* High-level communication skills across agency and professional boundaries.
* Ability to challenge inappropriate clinical decisions.
* Self-motivated and able to work under pressure.
* Ability to provide and receive complex information.
* Decision-making skills on contentious issues.
* Desire to improve performance and make a difference.
Values & Behaviours
* Demonstrates honesty and integrity, promoting IMPACT's values.
* Commitment to quality and high standards.
* Ability to connect work to patient benefits.
* Works across boundaries and values diversity.
* Consistently seeks to improve and innovate.
* Actively develops self and supports others.
Additional Requirements
* A full UK driving licence and vehicle for business use.
* Travel across the East Midlands region and beyond is required.
Qualifications
* Registered Mental Health/Learning Disability Nurse or other registered health/social care professional.
* Educated to master's level or equivalent experience.
* Member of a relevant professional body.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure submission will be made to the Disclosure and Barring Service.
Salary: £53,755 to £60,504 per annum (pro rata for part-time).
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