The Football Association have an exciting opportunity for a Digital Systems Developer.
The Digital Systems Developer will be responsible for overseeing the efficient configuration, development and maintenance of the digital systems across FA Learning.
You will work closely with the Learning & Innovation team, the wider FA Learning team and the Digital and Technology team to implement FA Learning's strategy and ensure the digital systems are functioning to full effectiveness to meet learner needs. You will be the primary point of contact for all digital system configuration and implementation when necessary.
What will you be doing?
* Act as the Digital Systems Developer of all digital systems across FA Learning, including the LXP, Community, and related learning platforms.
* Set up and configure resources and experiences within the LMS, ensuring they align with organisational objectives.
* Set up and configure user management, including user roles, permissions and learner groups.
* Utilise xAPI and Docebo Flow to track and record learning opportunities, improve personalisation, create better informed and more effective learning solutions and measure the impact of learning interventions.
* Identify and resolve system issues, making minor code changes to improve the learner experience and escalating larger technical support inquiries as needed with external vendors and service providers.
* Generate regular and ad-hoc reports to support decision-making and monitor key metrics.
* Train and support FA Learning team members on system functionality and best practices.
* Support the FA Education System Roadmap ensuring that system changes, capacity and developments are managed in line with personnel and technical resources.
* Maintain a QA process that is tailored to the testing of learning content and configuration of the LXP.
* Assist in establishing system governance policies, procedures, and standards.
* Stay current with industry trends, best practices, and emerging technologies in learning systems and technology.
* Execute additional tasks as required in order to meet FA Group's changing priorities.
* Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being can be maintained.
As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?
Essential for the role:
* Degree in relevant subject area or equivalent experience.
* Proven experience in digital systems development and configuration within L&D.
* Strong attention to detail and commitment to data accuracy and integrity.
* Experience in working with recognized E-learning technical standards.
* Strong analytical skills with the ability to interpret and communicate complex data and insight.
* Ability to train and support users at all levels of the organisation.
* Excellent written and communication skills.
* Ability to manage concurrent projects, including those outsourced to external suppliers and agencies.
* Experience in using HTML, CSS and Javascript.
Beneficial to have:
* Experience in e-learning development or UI design.
* Understanding of adult learning theories.
* Understanding of social learning theories.
* Experience of using Docebo LXP.
What's in it for you?
We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
* Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and wellbeing.
* Free, nutritious lunches, at Wembley Stadium and St. George's Park.
* Free private medical cover.
* A contributory pension scheme.
* An additional Thank You days leave, volunteering days as well as 25 days annual leave.
* A hybrid working model which offers greater flexibility.
For more information on what it is like to work at The FA, please visit our FA Careers page, FA Careers.
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
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