IT Support Engineer
Opportunity:
Our trusted partner, a highly reputable cloud consultancy is hiring a 2nd Line Engineer who has experience trouble shooting software applications within an Azure, Intune, Entra ID and 365 environment. Our client is paying a basic salary of £37,000 + 15% bonus to be based in Bromley or Victoria 3 times per week. Our client offers training, career progression and a supportive/collaborative environment.
You will be a good communicator and technically proficient. You will be able to provide strategic guidance to clients about technology and IT infrastructures and enable major business process changes through enhancements to clients' IT. You may also be called upon to provide guidance and technical expertise during design, selection, implementation, and technology selection.
Responsibilities:
Engaging with clients to determine their technology requirements
Working with clients to deliver projects to a defined scope, quality, cost and timescale for outcome success.
Clarifying client system specifications, understanding working practices and the nature of the customers’ business.
Working at customer sites, liaising with staff at all levels within their organisation - good stakeholder management is therefore a pre-requisite.
Developing new technologies and then implementing these.
Presenting solutions in clear and consistent written or oral reports using Word, Excel and PowerPoint.
Designing, testing, ins...