Job summary We are seeking a dedicated Head of Quality and Risk for the North region. In this pivotal role, you will take full responsibility for Quality and Risk Management, providing essential guidance and support to the Chief Commercial and Operations Officer North. Your expertise will ensure compliance with CQC regulations and Quality Standards for Imaging (QSI) across various scanning modalities. We will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date. Main duties of the job You will develop and implement the regional patient safety incident framework plan, manage incidents, complaints, and claims, and support risk assessment. Additionally, you will guide lessons learned and drive continuous service improvement across the region. By providing information on best practices and safe systems of work, you will help set company policy and guidance, maintaining quality assurance systems and processes utilised by operational teams. About us Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years. We live by our company values to ensure the highest level of patient care: Date posted 19 March 2025 Pay scheme Other Salary Depending on experience from £70000 Contract Permanent Working pattern Full-time Reference number JobRef-779 Job locations The Woods Opus Business Park Haywood Road Warwick CV34 5AH Job description Job responsibilities About the role We are seeking a dedicated Head of Quality and Risk for the North region. In this pivotal role, you will take full responsibility for Quality and Risk Management, providing essential guidance and support to the Chief Commercial and Operations Officer North. Your expertise will ensure compliance with CQC regulations and Quality Standards for Imaging (QSI) across various scanning modalities. You will develop and implement the regional patient safety incident framework plan, manage incidents, complaints, and claims, and support risk assessment. Additionally, you will guide lessons learned and drive continuous service improvement across the region. By providing information on best practices and safe systems of work, you will help set company policy and guidance, maintaining quality assurance systems and processes utilised by operational teams. We will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date. Skills and experience Essential skills and experience needed for the role of Head of Quality and Risk Clinical experience: A strong background in clinical practice, ideally in a relevant healthcare setting. PSIRF training: Completion of the PSIRF incident investigation course, which focuses on improving patient safety through effective incident investigation. Other skills and experience relevant to this role Extensive Knowledge of CQC Regulations and QSI Standards: In-depth understanding of Care Quality Commission regulations and Quality Standards for Imaging across various scanning modalities. Risk Management Expertise: Proven experience in developing and implementing risk management frameworks, including incident reporting and management. Patient Safety Focus: Strong background in patient safety, including handling incidents, complaints, and claims effectively. Continuous Improvement: Ability to drive continuous service improvement through lessons learned and best practice implementation. Policy Development: Experience in setting company policies and providing guidance on safe systems of work. Quality Assurance: Proficiency in maintaining and utilising quality assurance systems and processes. Leadership and Support: Capability to provide guidance and support to senior management, particularly the Chief Commercial and Operations Officer. Communication Skills: Excellent communication skills to convey complex information clearly and effectively. Analytical Skills: Strong analytical skills to assess risks and develop appropriate mitigation strategies. Attention to Detail: High level of attention to detail to ensure compliance and quality standards are met. Relevant Qualifications: Appropriate qualifications in healthcare management, risk management, or a related field. Experience in Healthcare: Significant experience working in a healthcare environment, preferably in a quality or risk management role. These skills and experiences are essential for ensuring the highest standards of quality and risk management. Job description Job responsibilities About the role We are seeking a dedicated Head of Quality and Risk for the North region. In this pivotal role, you will take full responsibility for Quality and Risk Management, providing essential guidance and support to the Chief Commercial and Operations Officer North. Your expertise will ensure compliance with CQC regulations and Quality Standards for Imaging (QSI) across various scanning modalities. You will develop and implement the regional patient safety incident framework plan, manage incidents, complaints, and claims, and support risk assessment. Additionally, you will guide lessons learned and drive continuous service improvement across the region. By providing information on best practices and safe systems of work, you will help set company policy and guidance, maintaining quality assurance systems and processes utilised by operational teams. We will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date. Skills and experience Essential skills and experience needed for the role of Head of Quality and Risk Clinical experience: A strong background in clinical practice, ideally in a relevant healthcare setting. PSIRF training: Completion of the PSIRF incident investigation course, which focuses on improving patient safety through effective incident investigation. Other skills and experience relevant to this role Extensive Knowledge of CQC Regulations and QSI Standards: In-depth understanding of Care Quality Commission regulations and Quality Standards for Imaging across various scanning modalities. Risk Management Expertise: Proven experience in developing and implementing risk management frameworks, including incident reporting and management. Patient Safety Focus: Strong background in patient safety, including handling incidents, complaints, and claims effectively. Continuous Improvement: Ability to drive continuous service improvement through lessons learned and best practice implementation. Policy Development: Experience in setting company policies and providing guidance on safe systems of work. Quality Assurance: Proficiency in maintaining and utilising quality assurance systems and processes. Leadership and Support: Capability to provide guidance and support to senior management, particularly the Chief Commercial and Operations Officer. Communication Skills: Excellent communication skills to convey complex information clearly and effectively. Analytical Skills: Strong analytical skills to assess risks and develop appropriate mitigation strategies. Attention to Detail: High level of attention to detail to ensure compliance and quality standards are met. Relevant Qualifications: Appropriate qualifications in healthcare management, risk management, or a related field. Experience in Healthcare: Significant experience working in a healthcare environment, preferably in a quality or risk management role. These skills and experiences are essential for ensuring the highest standards of quality and risk management. Person Specification Experience Essential currently a Clinical Practitioner completed the PSIRF incident investigation course Person Specification Experience Essential currently a Clinical Practitioner completed the PSIRF incident investigation course Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Alliance Medical Ltd Address The Woods Opus Business Park Haywood Road Warwick CV34 5AH Employer's website https://www.alliancemedical.co.uk/ (Opens in a new tab)