We are looking
for charming and thoughtful individuals with a passion for service excellence to join our
team as a Front Office Assistant.
As a Front Office Assistant you will:
* Be highly courteous and
give our guests a memorable welcome and lasting impression
* Provide exceptional
service by demonstrating full knowledge of our products, services and
facilities
* Ensure that the daily
task list is completed effectively
* Work collaboratively
with your colleagues to deliver captivating experiences
* Take initiative in
accommodating our guests needs in a resourceful manner
Successful Front Office Assistants have:
* Excellent guest
engagement skills
* An ability to bring the
guest experience to life throughout the hotel
* Willingness to learn
and work with IT systems quickly
* The ability to
communicate and organize yourself in line with different guest
expectations
* A good command of
English is essential, a second language is advantageous
In return, we offer:
* Genuine career
opportunities within our business
* Valuable on the job
training, along with access to our digital online learning platform and
numerous other learning and development opportunities
* Employee recognition
scheme through guests and fellow team members
* Refer a Friend bonus
* Employee stay rates
throughout Europe (after passing probation)
* A PERKBOX subscription
with benefits, retail discounts and savings available from your first day
* Staff incentives when
you and the team perform!
* Employee Assistance
Programme
* A daily travel
allowance for every day you come to work
* Team meals when on duty
About us:
Nestled in the heart of London’s
Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish
bedrooms. We are located between the beautiful Green Park and bustling
Piccadilly Circus, a great location for those wanting to work in central
London.
The Cavendish London is part of The
Ascott Limited, a Singapore company that has grown to be one of the leading
international lodging owner-operators. Ascott's portfolio spans over 165,000
units in 220 cities across more than 40 countries in Asia Pacific, Central
Asia, Europe, the Middle East, Africa and the USA.