To provide 3rd line support in the operational management, implementation, and maintenance of voice and data communication networks within the appropriate networks team, assisting in the provision of continuous and acceptable service to all end users. Accurate, concise recording of Incident actions within the Service is essential.
To provide support in delivering cabling requirements to create long-term resilient infrastructures capable of supporting the joint needs for data and telecommunications. Additionally, to provide support in the enforcement of policies and procedures covering security and integrity of the Trust's communication systems and networks to protect against unauthorized access or loss of revenue through system fraud.
The post holder is accountable to the Network lead for the site but works closely with the Voice & Data Manager within Informatics Merseyside and wider IM operational and account teams.
Responsibilities also include carrying out the installation and commissioning of network equipment involving some complex work with tools, some lifting of heavy equipment, and requiring significant keyboard skills to ensure accuracy when programming.
Occasionally, this will involve working in dirty and difficult areas.
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