About The Role
Due to the continued success and expansion of Morrison Telecom Services we have an exciting opportunity for a Delivery Manager to join our team in. Reporting into the Head of Civils Build, this Management Leadership role will have full responsibility for driving overall operational delivery of civils work within scotland
Morrison Telecom Services deliver service excellence on a nationwide basis.
The role & responsibilities:
The role holder will be instrumental in providing leadership, setting direction and developing opportunities to improve efficiency, effectiveness and customer service through empowering and inspiring their operational field engineering management team and team members, whilst maintaining a strong safety ‘zero-harm’ and performance leadership culture so that our people work safely and flourish to deliver the best possible business and customer outcomes.
Building and maintaining collaborative relationships with internal stakeholders, external partners and customers is vital for optimal delivery and future growth of this key workstream.
You will:
1. Results driven with a focus on operational rigour and integrity.
2. Developing a high performance customer centric culture, with commercial focus
3. Informed decision making by understanding the detail, supported by data
4. Right sizing operational teams ensuring that sufficient civils crew capacity exists to underpin customer commitments
5. Accountable for creating a safe working environment with a zero-harm culture, ensuring teams are trained as appropriate and sufficient governance in place to ensure all health and safety checks are completed within required timescale and quality.
6. Champion an ethos that strives for continual improvement and challenges the status quo at all levels.
7. Commercially aware with performance leadership techniques that deliver sustainable growth and addressing behavioural and compliance issues following our process and procedures.
8. Lead, empower, engage, and motivate your people to be the best that they can be.
9. Focus on people leadership development, including succession planning, training & development of your teams.
10. Accountable for owning the relationship with operational partners such as Back Office whilst challenging stakeholder performance.
11. Present to a wide audience of people on a frequent basis that portrays why Morrison Telecom Services should remain as the partner of choice.
12. Risk management, jeopardy management and protection of the contract by building and maintaining excellent relationships with all key stakeholders, including Clients, Directors, Senior Management Team colleagues, subcontract suppliers and the direct labour workforce.
13. A true customer champion, with the ability to be solution focused, demonstrating customer empathy in everything you do.
What we need from you.
14. Delivery & program management level experience within the Telecoms sector
15. Civils management experience
16. Strong leadership abilities with a proven experience leading successful engineering teams and ability to manage operational risk.
17. Demonstrable record of performance leadership and coaching for performance
18. Self-motivated, result driven and thrives in a busy working environment
19. Dynamic leadership capability, understanding culture and what it means to cultivate a leadership mentality
20. Renowned for creating sustainable performance through personal leadership and the ability to build brilliant teams.
21. Strong commercial management skills
22. Strong communication skills and abilities to build solid relationships with key stakeholders
23. Proficient in the use of systems with the ability to use Excel and PowerPoint to build compelling stories
Notes/Brief for Recruitment Team: About The Company
Why choose us?
We promise development and reward opportunities for those who have the passion, enthusiasm and work ethic to harness them. Our benefits include:
24. 25 days annual leave + Bank Holidays
25. Access to our staff discount portal
26. Enrolment into our pension plan
27. Group life assurance
Inclusiveness
As a member of the Disability Confident Scheme we welcome applications from individuals who consider themselves as having a disability or long-term health condition. Please let us know if there are any reasonable adjustments we can make to aid your application and recruitment process.
As a gold award holder under the Armed Forces Employer Recognition Scheme, we are interested to hear from candidates who are currently serving in the military who may wish to transition to a civilian Job. We also welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel and military spouses / partners.