Job summary An exciting opportunity has arisen to join the Patient Safety Team. Our department is looking to recruit an exceptional candidate on a permanent basis, as an Administrator. The position will provide efficient secretarial and administrative support to the Trust's Patient Safety Team, Patient Safety Incident Response Framework (PSIRF), Clinical Incidents, and secretarial support to the Patient Safety Team. You will be highly motivated with excellent communication skills and have an ability to work under pressure and have a willingness to learn and develop within the role. The role is diverse, with each day bringing new challenges. You should be reliable, flexible, self-motivated and have the ability to problem solve. A proactive "can do" attitude is required as well as a commitment to high quality work. You will need to be an excellent team player, highly organised, have excellent verbal, written and IT skills and be able to remain calm under pressure. An ability to work independently is required, effectively prioritising and managing a varied workload and adapting to service needs where necessary. If you'd like any further information or want to discuss the role please contact Nicola Mills Main duties of the job Take accurate minutes at patient safety meetings including those supporting the PSIRF process, the content of which may include information that is distressing or disturbing (support is available). To support the process of responding to Central Alerting System (CAS) alerts. Maintain efficient electronic filing systems, ensuring strict confidentiality of patient and colleague identifiable information. Assist in the organisation of meetings and conferences, including arranging venues and hospitality, some of which may occasionally be outside of standard working hours, together with ensuring the appropriate documentation and resources are available. To use Datix, the Trust's incident reporting system, to update the progress of incident management, including investigations. Generate reports using Microsoft Excel using data extracted from Datix. Undertake any other appropriate duties as may be delegated from time to time. About us We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust. The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that: 89.7% believe they are making a positive difference to patients/service users; 73.3% would recommend the organisation as a place to work; 82.4% agree that care of patients and service users is the organisations priority; 76.7% would be happy with the standard of care for a friend or relative Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work. Date posted 06 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Per annum Contract Permanent Working pattern Part-time Reference number 327-25-189 Job locations Edward Jenner Court 1010 Pioneer Avenue Brockworth GL3 4AW Job description Job responsibilities As part of an administrative team, to provide efficient secretarial and administrative support to the Trusts Patient Safety Team, Patient Safety Incident Response Framework (PSIRF), Clinical Incidents, and secretarial support to the Patient Safety Team To project the professional image of both the Nursing, Therapies & Quality Directorate and the Medical Directorate, demonstrating excellent interpersonal and communication skills. To adopt a constantly flexible approach to ensure that all individual and Directorate objectives are completed efficiently and within given timescales. To maintain confidentiality at all times. Job description Job responsibilities As part of an administrative team, to provide efficient secretarial and administrative support to the Trusts Patient Safety Team, Patient Safety Incident Response Framework (PSIRF), Clinical Incidents, and secretarial support to the Patient Safety Team To project the professional image of both the Nursing, Therapies & Quality Directorate and the Medical Directorate, demonstrating excellent interpersonal and communication skills. To adopt a constantly flexible approach to ensure that all individual and Directorate objectives are completed efficiently and within given timescales. To maintain confidentiality at all times. Person Specification Educational Essential NVQ Level 3 in administration or equivalent experience GCSE or equivalent in English Language and Maths European Computer Driving Licence (ECDL) or equivalent Previous Experience Essential Proven experience of working unsupervised in a busy administrative office environment Ability to take accurate minutes of high level meetings Desirable Experience in information analysis and provision of statistical reports Person Specification Educational Essential NVQ Level 3 in administration or equivalent experience GCSE or equivalent in English Language and Maths European Computer Driving Licence (ECDL) or equivalent Previous Experience Essential Proven experience of working unsupervised in a busy administrative office environment Ability to take accurate minutes of high level meetings Desirable Experience in information analysis and provision of statistical reports Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Gloucestershire Health and Care NHS Foundation Trust Address Edward Jenner Court 1010 Pioneer Avenue Brockworth GL3 4AW Employer's website https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)