* Join a Great Team Within an Established Company!
* Limitless Potential to Grow & Develop!
About Our Client
We are a large organisation in the financial services industry, with a solid reputation for providing high-quality services. Based in Chester, we are known for our commitment to customer satisfaction and our outstanding support services.
Job Description
* Providing high-quality customer service to clients.
* Communicating effectively with clients in German.
* Resolving customer inquiries promptly and professionally.
* Maintaining up-to-date knowledge of financial products and services.
* Working closely with other team members to ensure customer satisfaction.
* Adhering to company policies and regulations.
* Assisting in the development of customer service procedures.
* Contributing to the overall success of the customer service team.
The Successful Applicant
A successful German Speaking Customer Service Advisor should have:
* Fluency in German and English.
* Strong customer service skills.
* Excellent communication skills.
* A strong understanding of financial services - Desired.
* Ability to work effectively in a team.
* High attention to detail.
* Proficiency in Microsoft Office Suite.
What's on Offer
* An estimated salary range of £27,000 - £33,000.
* Comprehensive training and development programmes.
* A friendly, supportive work environment.
* A generous holiday leave.
* Opportunities for career advancement.
* Unique experience in the financial services industry.
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