Freight Forwarder - Ocean Freight Specialist
Salary: £35,000 - £55,000 subject to experience
Location: Hull
This role will require on-site working initially before moving to hybrid and flexible working
Department: Logistics / Supply Chain
Job Type: Full-time
Company Overview:
Sure Logistics is a leading provider of global logistics solutions, offering end-to-end services for supply chain optimisation. We specialise in freight forwarding, customs brokerage, warehousing, and distribution, with a strong focus on delivering efficient and cost-effective solutions to our clients. Our team is dedicated to providing innovative, sustainable solutions that meet the dynamic demands of the international shipping industry.
Position Overview:
We are seeking an experienced Ocean Freight Forwarder to join our dynamic logistics team. This role will be responsible for managing all aspects of ocean freight shipments, from initial booking to final delivery. The ideal candidate will have a strong background in ocean freight forwarding, an in-depth understanding of international shipping regulations, and the ability to manage relationships with carriers, clients, and other stakeholders. Experience of CargoWise is essential for this position.
Key Responsibilities:
1. Ocean Freight Management: Coordinate and manage the shipment of goods via ocean freight, including full container loads (FCL), less than container loads (LCL), and breakbulk shipments.
2. Booking and Documentation: Handle booking with ocean carriers, ensuring that all necessary shipping documents are accurately prepared and processed in compliance with international regulations.
3. Carrier Negotiations and Rates Management: Negotiate freight rates and service levels with ocean carriers and shipping lines.
4. Customs Compliance: Ensure compliance with customs regulations and facilitate customs clearance procedures as required.
5. Customer Service & Communication: Maintain effective communication with clients, providing regular updates on shipment status, tracking, and any potential delays.
6. Freight Cost Management: Monitor and manage freight costs, ensuring that shipments are completed within budget.
7. Problem Solving & Issue Resolution: Proactively address any operational or logistical issues related to ocean freight.
8. Documentation and Record Keeping: Maintain accurate records of all shipments.
9. Continuous Improvement: Stay up-to-date with the latest developments in ocean freight, international regulations, and best practices.
Qualifications & Skills:
1. Familiarity with CargoWise freight forwarding software, shipping platforms, and Microsoft Office Suite.
2. Minimum of 2 years of experience in freight forwarding, with a strong focus on ocean freight operations.
3. In-depth understanding of ocean freight logistics, shipping terms, international regulations, customs procedures, and trade compliance.
4. Excellent verbal and written communication skills.
5. Strong negotiation abilities to secure competitive rates and favourable terms.
6. High attention to detail.
7. Strong analytical and problem-solving skills.
Personal Attributes:
A commitment to providing exceptional service and exceeding customer expectations. Ability to work effectively within a team environment while managing individual responsibilities. Strong organisational skills and the ability to prioritise tasks and manage time effectively.
Additional Information:
Occasional travel may be required. Flexible working hours may be needed to accommodate time zones and international shipment.
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