As an eCommerce Assistant, you will play a vital role in our dynamic retail team, working closely with the eCommerce Manager to manage daily operations and support income growth. This will be achieved through the sale of a wide variety of donations from our high street shops on our online platforms, primarily eBay and other marketplaces.
Your core responsibilities will include:
1. Processing high-quality stock
2. Managing listings
3. Providing excellent customer service
4. Dispatching orders
5. Supporting a team of volunteers to ensure smooth and efficient operations
6. Collaborating with Shop Managers to communicate stock requirements and maintain a steady flow of donations
7. Supporting the organisation and participation in events to drive sales and raise awareness
8. Collaborating with auction houses, where appropriate, to secure the best price for high-value items
The ideal candidate will have demonstrable experience in online sales and, ideally, working knowledge of eBay and other online marketplaces. Strong communication skills, attention to detail, and a good level of written and spoken English are essential.
Please forward a CV and supporting statement, outlining your skills and experience relevant to the role and motivations for applying for the role (two pages maximum), with the subject ‘Application for eCommerce Assistant‘ to recruitment@fightforsight.org.uk by the closing date of 30th January 2025.
We value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
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