1st Line Support Engineer – Hiring Now!
I'm currently recruiting for a 1st Line Support Engineer to join a dynamic and growing IT & Telecoms company. If you're looking to take your first serious step into IT support, this could be the perfect opportunity!
Location: UK-based office (Hybrid options may be available)
Job Type: Full-time, Permanent
Hours: 37.5 hours per week (Mon-Fri, 8 AM – 6 PM) + on-call rota
Salary: £25K - £32K OTE (£35K with certifications)
About the Company
A leading provider of Connectivity as a Service (CaaS), offering IT, Connectivity, Telephony & Mobile solutions—all seamlessly integrated under one roof. They pride themselves on a high-energy, collaborative culture where teamwork and career growth are key priorities.
The Role
As a 1st Line Support Engineer, you’ll be the first point of contact for clients, diagnosing and resolving IT, connectivity, and telephony issues. You’ll also assist with new system deployments and upgrades, ensuring clients stay connected and happy.
Key Responsibilities:
1. Troubleshoot IT, connectivity, telephony & mobile issues
2. Escalate complex problems to senior engineers
3. Set up and configure new PCs & laptops
4. Fix hardware faults and install upgrades
5. Monitor system alerts and apply fixes
Who We’re Looking For:
A great communicator with a friendly, can-do attitude
Passionate about technology and problem-solving
A school leaver, career changer, or someone eager to grow in IT & Telecoms
No extensive experience? No problem! If you have a genuine interest in tech and a proactive mindset, I'd love to chat with you!
Interested or know someone who might be? Drop me a message or apply today!
#J-18808-Ljbffr