Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. We believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.
The role of a Support Manager requires a tenacious, highly organised, motivating, and innovative individual, capable of working in a fast-paced, target-driven environment to support people with multiple barriers to move into sustainable employment. Supporting a caseload of participants, you will produce a vocational profile and an effective action plan, offering advice and direction to enable participants to access the support they need. Delivering within an "Employment First" model, you will engage with employers to support job matching, job carving, and reasonable adjustments. The Support Manager works with both the employer and participants during in-work support until a job outcome has been reached.
Essential Qualifications:
* Do you have a strong track record in exceeding targets and KPIs in a fast-paced environment?
* Are you people-focused with exceptional communication and organisational skills?
* Are you adept at prioritising competing demands with a positive can-do approach?
* Are you able to broker and sustain effective working relationships with employers and other community stakeholders to create opportunities for the participants you work with?
* Can you independently manage a complex caseload of participants positively overcoming multiple barriers to employment on an outreach basis in the communities you will operate in?
* Are you a local area expert, with strong knowledge of services and employers and support available in your community?
* Do you motivate people, work well in a team and stay focused under pressure?
* Are you prepared to travel regularly to support participants, and effectively manage your diary to achieve this?
Location: You will be working across Redditch and Bromsgrove.
Employee Benefits:
* 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday.
* 2 days paid volunteering leave each year.
* An enhanced pension scheme after 6 months.
* Life Assurance at 3 times your annual salary rate.
* Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes.
* Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network).
* Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan.
* Opportunity to request flexible working from day one.
Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.
We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact: (url removed).
Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.
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