Company Description
Department: Kitchen
Report to: Head Chef
Salary: £14.09/hr + tips
Mercure & ibis London Earls Court and Barnabys Restaurant & Bar provide guests with a warm welcome, spacious and comfortable accommodation with breath-taking views of the London skyline currently in the exciting process of a refurbishment with the aim to shift our hotel to a four-star hotel and new branding. Our new goal is to find the right candidates to be part of this amazing project to help us during the evolution to become a modern, stylish and innovative 12-storey hotel. The hotel is about to undergo a very unique project resulting in a dual branding stylish and modern hotel with a combination of 3* and 4* product.
Our promiseiscaring and impeccable service. We nurture real passion for service and achievement beyond limits.
Our missionistomake the impossible possible to realise your dreams.
Job Description
MAIN RESPONSIBILITIES
Duties
* Prepare and present menu items showing variety and flair, within the cost margins specified by the hotel
* Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
* Order necessary foods according to proposed business demands. Consult with the Executive Chef for guidance and authorisation of order.
* Liaise with Restaurant employees regarding the availability of menu items, additions to the menu and any relevant changes.
* Works with and coordinate the work of apprentices in the preparation and production of food as required.
* Prepareand ensure availability of mise en place as required.
* Keep all working areas clean and tidy. Ensure all equipment is maintained, serviced and cleaned. Report any problems to the Executive Chef.
* Assist and liaise with the chef on duty as required.
Hygiene / Personal safety / Environment
* Ensurethat the workplace remains clean and the safety of consumable goods by always respecting HACCP regulations
* Respect the instructions and safety guidelines for the equipment used
* Applythe hotel's security regulations (in case of fire etc)
* Respect the hotel's commitments to the "Environmental Charter" (saving energy, recycling, sorting waste etc)
Customer Relations
* Provide efficient, friendly and professional service to all guests.
* Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
* Take initiative to ensure that interactions with our customers (internal or external) are positive and productive, call the Manager on Duty if difficulties arise.
* Work together with trust so that colleagues and management meet the goals of the department/Hotel.
* Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency.
* Take every opportunity to be a salesperson by active selling of special promotions and facilities available within the Hotel.
* Implement the Accor values and Accor customer vision to Offer the Best Service to Our Customers.
Additional Information
* Employee benefit card offering discounted rates at Accor worldwide
* £5 for any name mention
* £200 for the Heartist of the month (Employee of the month)
* Free and delicious meal breaks on duty
* Complimentary stays in UK and North Ireland
* Friends & Family discounts
* 50% food discounts in our restaurants
* Pension Scheme
* Health Insurance
* Eye Test Vouchers
* Cycle to work Scheme
* Staff Uniforms Provided
* Learning programs through our Academies
* Wonderful and fun colleagues
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Candidates must have the right to work in the UK
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