Location: Lakeside shopping centre Lakeside Essex RM202ZP We are seeking an enthusiastic individual with previous experience in salon management or front-of-house roles to join our team. As a Receptionist at TONI&GUY, you will be one of the first points of contact for our clients. We need someone who can help with orders, staff motivation, and create a welcoming environment for our clients. Your excellent communication skills and ability to multi-task will be essential in delivering great customer service and fostering fantastic teamwork in our fun and fast-paced environment. Schedule: A mix of shifts to cover the opening hours of the business. We can be flexible with these hours however it will always include a full day on a Saturday. What's Included: - Starting salary of £12 per hour. - Fully paid training, - Enjoy 28 days of paid annual leave, including bank holidays. - Receive regular complimentary Cut & Colour services, Including Mplex Bonding treatment with any colour service - Benefit from discounts on retail products. -Staff events - Access unparalleled career advancement opportunities on a global scale, ranging from Salon Management and Franchise Partner roles to Support Office Management positions. - Team incentives throughout the year to reward top performance - Free parking (at Lakeside only) - BCD (birthday celebration day) one paid day off to celebrate your special day. - Employee assistance program 24/7 wellbeing support Your Responsibilities: - Ensure all clients receive a warm, authentic TONI&GUY welcome. - Maintain an organised and beautiful Front of House environment. - Ensure that all salon orders are completed on time - Taking clients bills and rebooking clients appointments - Petty cash and banking - Be an integral part of the team, available to assist salon staff as needed. - Support our stylists and technicians in building and maintaining a loyal clientele. - Deliver hospitality levels of service to all clients. - Provide a relaxing, professional shampoo experience when necessary. - Ensure unattended clients are taken care of and offer refreshments if requested. - Serve as a brand ambassador for TONI&GUY, ensuring every client receives an authentic, relaxing, and top-tier hairdressing experience. - Enhance client satisfaction by delivering professional and soothing shampoo treatments. - Extend warm hospitality to all clients, offering and providing refreshments as needed. - Always maintain the impeccable presentation of the salon. Please note that our Lakeside salon is partnered with our South End salon, you may be required to occasionally help in TONI&GUY South End. However this only if needed, your main place of work will be Lakeside. We firmly believe that skills, potential, and passion manifest in various forms. At TONI&GUY, we embrace individuality and strive to dismantle barriers. We encourage you to apply, even if you feel you may not meet every criterion on the list. If you are an outgoing individual with a passion for excellent customer service and a love for working in a vibrant salon environment, we would love to hear from you Click apply now to start this new journey, we look forward to speaking to you soon.