Applications are invited for the above post in the Learning & Development team at Hethersett Old Hall, Norfolk on a part-time (job share) basis.
Learning and Development is a joint department delivering high-quality training courses to officers and staff across Norfolk and Suffolk constabularies. Applications are invited for the above post at Hethersett Old Hall, Hethersett, although there may be a requirement to travel to Suffolk or other locations occasionally.
The main purpose of the role is to coordinate the logistics, communication, and planning of student cohorts so that course delegates and trainers alike have a single point of contact regarding the delivery and provision of the initial student training calendar programme. The Learning Support Officer also provides pastoral and welfare support, including assistance with Neurodiversity support, so that students have the best opportunities to succeed in their learning programme.
It is essential that applicants meet the following criteria:
1. Proven experience of maintaining accurate up-to-date databases and of handling confidential and sensitive information.
2. Ability to form strong working relationships with colleagues, internal customers at all levels, and external suppliers to influence and implement continuous improvements of processes.
3. Ability to adapt positively to change, promote change, and encourage a positive approach to others.
4. Proven experience of Microsoft Office Suite, in particular writing statistical reports and creating PowerPoint presentations and MS Teams.
5. Full driving licence and ability to travel within Norfolk and Suffolk and to other locations in the UK as required (training may be provided to the jobholder to drive personnel carriers which has a D1 license category requirement).
It is desirable that applicants meet the following criteria:
1. Relevant experience of working in a Learning and Development environment.
2. Knowledge of police training or wider delivery of educational learning.
Hours of work are 26 per week Monday to Friday (core hours of 08:00 – 16:00).
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