Contract Type
Permanent - St Giles Hospice Shops
Location
Uttoxeter (New Store Opening)
Hours
37.5 hours (5 days out of 7) fully flexible 8:55am - 5:05pm trading over 7 days
Annual Salary
£23,556 (Retail Band B)
Last day to apply
19/01/2025
Exciting News! We're coming to Uttoxeter and looking to recruit a Community Shop Manager for our shiny new store. Have you got a passion for fashion and love working in your local community? Then this is the role for you!
As a Community Shop Manager (CSM) for St Giles Hospice, you will lead a team of paid staff and volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.
You’ll have great commercial skills, an understanding of why customer service is key, and want to be part of a successful team. Ideally, you’ll have previous retail management experience, be able to demonstrate strong leadership, and have the ability to work with and motivate any team.
Reporting into a Regional Manager, you will be responsible for ensuring that your store runs efficiently and delivers a positive financial contribution to the Hospice.
Qualifications
Desirable:
1. Management qualification
Knowledge and experience
Essential:
1. Previous retail management or supervisory experience
2. Understanding of health and safety regulations and the ability to enforce policies and processes
3. Ability to plan and prioritize workloads and delegate accordingly
4. Experience in Visual Merchandising
5. Good written and outstanding communication skills
6. Excellent customer focus
7. Experience of sales management, profit and loss
8. Ability to work on your own initiative
Desirable:
1. Local community knowledge
2. Understanding of charity retailing
3. Previous line management experience
4. Experience in achieving goals and identifying opportunities
5. Ability to implement and enforce policies
6. A desire to work as part of a team to generate fresh and innovative community-based ideas
7. Experience and/or understanding of Gift Aid processes and procedures
8. Experience of working with volunteers
9. Some experience of EPOS systems
Values
Exhibits our hospice values and behaviours.
Skills
Essential:
1. Proven customer service skills
2. Flexible and able to adapt to change on a daily basis
3. Able to complete physically demanding work in the form of standing for long periods and moving stock
4. Ability to lead on all administrative tasks, such as cash handling
5. Keen problem solver
6. Ability to follow organisational policies and procedures
7. Basic ability with IT/Office/SharePoint
8. Proven ability to work within a team and have effective working relationships
Desirable:
1. Demonstrate an understanding of effective team leadership
Personal Attributes
1. Customer focused
2. Willingness to learn
3. Flexible and adaptive to change
4. Strong communicator
5. Good interpersonal skills
6. Good timekeeping & strong work ethic
7. Conducts themselves in a professional manner
8. Good organisational skills
9. Inclusive and diverse in their approach
10. Empathetic
11. Team Player
12. Able to work under pressure
13. Collaborative
14. Ambassador for St Giles Hospice
Other requirements
1. Eligibility to work in the UK
2. Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Job Types: Full-time, Permanent
Pay: £23,556.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Life insurance
* Sick pay
Ability to commute/relocate:
* Uttoxeter, ST14 7FN: reliably commute or plan to relocate before starting work (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: 414
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