INTERNAL APPLICANTS MUST APPLY VIA MYSELF
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
*Fusion Assets, NLP LLP
NLC10 - £39, - £45, (Pro Rata)
Based in the Benefits Team between the Civic Centre, Motherwell and home on our hybrid working model, you will assist the Revenue & Benefits Manager in the supervision of the Benefits Team to provide an efficient and effective service to the public and the Authority to achieve quality and value for money in service provision.
Your responsibilities will include all aspects of leading a team responsible for the administration and processing of claims in relation to Housing Benefit, Universal Credit, Council Tax Reduction, Free School Meals and Clothing Grant claims and Blue Badge applications, utilising and developing the integrated Open Revenues system and participating in ad hoc projects and departmental initiatives in relation to these benefits. With an HNC/SVQ3 or equivalent in a relevant field, it is also essential that you have significant experience working in a pertinent sphere of operations e.g. local taxation/benefits service and dealing with the public and have moderate experience of managing a team.
Knowledge of Microsoft Office packages, excellent communication, literacy and numeracy skills and an understanding and knowledge of benefit/local taxation related initiatives and legislation are all considered essential qualities.
An IRRV Benefits Technician or equivalent qualification and experience of developing strategies and policies would be desirable.
The successful candidates will be subject to a criminal records check provided by Disclosure Scotland.
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.