Contract Type: Temporary for 12 months
We are looking for an Admin Support Assistant who will provide administrative support working as part of the Complaints & Investigation Team.
Key Responsibilities
* To work as part of the Complaints and Investigations team, providing overall administrative support.
* Record, monitor and finalise complaints, conduct matters and miscellaneous complaints using the Centurion database.
* Checking received correspondence and deciding the appropriate course of action required.
* To carry out all business support functions for PSD.
* To monitor and operate the intercom system for the access/egress to the PSD compound/building.
* Provide secretarial support to the head of PSD. Production of agendas, minutes, reports & letters. Update of GRS for the management team.
* Deal with enquiries from members of the public, and both internal/external stakeholders/agencies.
* Maintain case filing system and departmental tape library.
* Collate information from computerised system/manual records and produce summarised reports/letters.
* Provide resilience in terms of admin support for other units/functions of PSD.
Skills And Experience
* Recent, previous administrative experience is essential.
* Keyboard/computer skills are essential.
* Ability to work in a small team, under pressure and to tight deadlines.
* The post entails dealing with sensitive information and strict confidentiality must be maintained at all times.
* Willingness to undertake all training appropriate to the role (e.g. Centurion database /Iproc/Atrium).
* May be required to occasionally work outside normal office hours.
Eligibility
Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.
Contact Details
For further information about the role, please contact: Joanne Murphy on 0114 2921830
Closing Date: 6th May 2025
How To Apply
Please click ‘Apply’
Diversity & Inclusion
Applications are particularly welcome from female and ethnic minority candidates.
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