Job summary Working under delegation and supervision of a registered Nurse/ Midwife, the Clinical Health Care Support Worker (CHCSW) will undertake defined responsibilities appropriate to their role in the workplace setting. They will comply with Trust policies, protocols, guidelines, the fifteen standards of the Care Certificate and the national strategy of Compassion in Practice and will ensure safe, compassionate and competent care is delivered to our patients and service users at all times.It is a requirement of United Lincolnshire Hospitals NHS Trust that all CHCSWs adhere to the Code of Conduct for healthcare support workers and adult social care workers. Main duties of the job Successful substantive Healthcare Support Workers will benefit from further training opportunities which form part of the ULHT Nursing Career Development Pathway which can ultimately lead to becoming a Registered Nurse. As a Health Care Support Worker, you will be responsible for Working under delegation and supervision of a Registered Nurse/ Midwife in delivering a high standard of care to our patients in accordance with individualise care needs, utilising flexible, innovate and effective practice that demonstrates that our patients are at the centre of everything we do. About us Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service. Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services. Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust. Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county. This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations. The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG). Date posted 23 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time, Part-time Reference number 357-PR-1716-24-A Job locations Pilgrim Hospital Sibsey Road Boston PE21 9QS Job description Job responsibilities What should you do next? Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you Job description Job responsibilities What should you do next? Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you Person Specification Qualifications Essential Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above) NVQ/QCF Level 3 in Care or equivalent qualification or relevant experience Evidence of the Care Certificate or commitment to achieve on joining Trust Motivated to develop knowledge and skills and to undertake self-development Desirable Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England Experience Essential Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care Clear understanding of professional accountability, delegation and professionalism related to the role of a band 3 worker Makes a positive contribution as a team player and demonstrates awareness of importance of working as part of a team Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation. Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team Is sensitive to the impact and implications of decisions and activities undertaken on other professionals Skills Essential Able to work under minimal supervision but fully aware when to escalate concerns to a registered practitioner Flexible, adaptable. organised with good time management skills Ability to cope effectively under pressure and resilient and work within the team to manage complex and challenging situations Good written and verbal communication skills Excellent interpersonal skills with tact, diplomacy, empathy and understanding IT skills in order to access required systems such as electronic patient records Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Desirable Working knowledge of Health and Safety, Infection Prevention and Manual Handling Specific Requirements Essential Able to prioritise and to organise and motivate oneself and others to achieve delegated tasks Flexible approach to shift patterns and unit needs which may involve working in different areas or cross site working Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety Able to use own initiative within the boundaries of the role and able to motivate oneself and others Person Specification Qualifications Essential Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above) NVQ/QCF Level 3 in Care or equivalent qualification or relevant experience Evidence of the Care Certificate or commitment to achieve on joining Trust Motivated to develop knowledge and skills and to undertake self-development Desirable Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England Experience Essential Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care Clear understanding of professional accountability, delegation and professionalism related to the role of a band 3 worker Makes a positive contribution as a team player and demonstrates awareness of importance of working as part of a team Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation. Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team Is sensitive to the impact and implications of decisions and activities undertaken on other professionals Skills Essential Able to work under minimal supervision but fully aware when to escalate concerns to a registered practitioner Flexible, adaptable. organised with good time management skills Ability to cope effectively under pressure and resilient and work within the team to manage complex and challenging situations Good written and verbal communication skills Excellent interpersonal skills with tact, diplomacy, empathy and understanding IT skills in order to access required systems such as electronic patient records Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Desirable Working knowledge of Health and Safety, Infection Prevention and Manual Handling Specific Requirements Essential Able to prioritise and to organise and motivate oneself and others to achieve delegated tasks Flexible approach to shift patterns and unit needs which may involve working in different areas or cross site working Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety Able to use own initiative within the boundaries of the role and able to motivate oneself and others Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Pilgrim Hospital Sibsey Road Boston PE21 9QS Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab)