2025 Bloomberg Customer Support - Portuguese Speakers - September 2025 Start
Location: London
Business Area
Ref #: 10042059
Description & Requirements
The Company:
Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real-time financial information to more than 325,000 subscribers globally.
In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. We pride ourselves on being open, inclusive, and collaborative — and in providing a work environment that encourages our employees to be their best.
What’s the Role?
Are you passionate about working in financial markets and providing technical support for the world's leading financial professionals? Join the Bloomberg Customer Support team, a key part of our Technology Services & Solutions business.
As a Bloomberg Customer Support professional, you will:
1. Provide superb customer service to a broad range of clients.
2. Manage various client workflows and hardware/software issues effectively.
3. Install, connect, and manage hardware and workflow support for terminal clients over the phone and via Bloomberg Instant Messaging.
4. Assist clients in Capital Markets, Asset Management, and Financial Services by installing Bloomberg software and configuring proprietary hardware.
5. Ensure the security of our clients’ accounts and data.
6. Connect with clients, including CEOs and executive managers, to set up, train, and connect them to Bloomberg products.
Who you are:
You are customer service driven, curious, and take pride in being part of a team where clients count on you every day.
What's in it for you?
We provide all new hires an 8-week training program covering Bloomberg products, services, global financial markets, product setup, and troubleshooting. You will have the opportunity to champion your career across the company or develop technical skills within the Technology Services and Solutions Business.
You’ll need to have:
* Bachelor's degree or equivalent experience.
* Fluency in Portuguese and English (written and verbal).
* Ability to provide outstanding customer service through live, interactive media.
* Demonstrated interest in Finance and/or Technology.
* Desire to develop skills in customer service in a fast-moving FinTech environment.
* Willingness to learn new technologies and retain information.
* Multi-tasking and problem-solving skills, able to work independently and as part of a global team.
* An interest in progressing a career within Bloomberg.
We’d love to see:
* Work experience in a client/customer-facing role.
* Curiosity to identify, research, and resolve customer technology issues.
* Awareness of data management, privacy, and information security.
* Aptitude to work within highly connected and software-based systems.
You'll need to be able to:
* Start a full-time role in September 2025.
* Occasionally work weekends or on bank holidays (weekday off in lieu).
* We provide visa sponsorship for this role, reviewed on an individual basis.
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know the next steps.
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