ABOUT STAFFORD HOUSE
Stafford House has over 70 years’ experience in providing international students with great English language study experiences in the UK. Our mission is to educate, inspire and help our students enjoy our locations, empowering them with confidence to realise their personal potential. Stafford House comprises 2 brands, Stafford House International and Stafford House Study Holidays.
Stafford House Study Holidays offers study experiences in the summer in a variety of locations, including our CATS Global Schools locations globally and partner summer venues at prestigious boarding schools and universities. We also offer a variety of non-ELT summer programmes studying Arts, Sciences and Business. We are especially proud of our partnership with CATS Academy Boston. Stafford House Study Holidays is run and operated by CATS Academy Boston in Massachusetts.
Stafford House International has 3 year-round locations in Cambridge, Canterbury, and London. These schools benefit from being co-located with other schools in CATS Global Schools allowing us to deliver a high-quality service to students and staff. We deliver our signature Professional Certificate courses and Business English programmes in London and IELTS preparation in all three locations and our General English programme is enhanced by our module courses in the afternoons in all three locations. All three schools deliver programmes from groups booked through Study Holidays throughout the year.
We offer a true experience for our students, and it takes dedicated and special employees to help deliver that. Our ‘Lions’ are part of the Stafford House family from the start as we quickly integrate people into the team and look to build individuals skills to allow them to truly excel in their role and push on to greater things. Once a lion, always a lion!
Residential Life Manager
Along with the Center Director, overall responsibility for the well-being and safety of the students at the center.
Manage Residential Advisors and oversee their duties.
Responsible for Health and Safety at the center.
Deputise for the Center Director when required.
Department: Residential Life
Reports to: Center Director
Contract: Temporary, fixed term
Hours: 60 hours over 6 days per week
Salary: $1,100.40 per week
YOUR PROFILE AND RESPONSIBILITIES
Managerial tasks
1. Write weekly schedules for Residential Advisors.
2. Manage Res Life duties: write staff schedule for lights-out, night, free time and meal duties and supervise pastoral care duties.
3. Liaise with Group Leaders daily, both informally and at scheduled meetings.
4. To take full responsibility at the center as one of the on- site Designated Safeguarding Person and set up a culture of communication and observation to help prevent any maltreatment of children and young people in our care. You must be fully aware of our Safeguarding Policy and be able to implement an appropriate response to any signs or disclosure of abuse. You will refer such signs or allegations immediately to the Designated Safeguarding Lead Team at Head Office.
5. To have read and understood the WAM manual, supervision manual and staff handbook, and be fully conversant with our policies for the well-being and protection of children. At all times whilst on duty, staff are responsible for the care, well-being and safety of students whilst ensuring they follow the school rules.
6. Ensure that each student’s cultural, religious and dietary needs are met and respected.
7. Ensure that all policies for the well-being and protection of children are understood by students and adhered to by all staff.
8. Help students to adjust to life in America and to understand information concerning personal safety, Massachusetts law and center rules.
9. Organise and participate in student orientation and induction, including ensuring that each student has an ID card on arrival, and arrange for the collection and issue of bus passes (where applicable).
10. Maintain student discipline in residences, liaising with management team and Group Leaders. Report all damages to the Venue, Center Director and Group Leaders immediately.
11. Act as a Group Leader for individual students if necessary. Duties would include ensuring their safety and that free time rules are adhered to, be on hand if they need help, and wake up calls.
12. Collect and read student and Group Leader feedback questionnaires, taking any action required in consultation with management.
13. Ensure that all Stafford House Health & Safety policies are implemented and monitored.
14. If applicable, carry out meal time and free-time supervision duties on a rota basis and if residential, lights out supervision as outlined above.
15. You will also be expected to carry out night time duties on a scheduled basis (10pm to 1am), 1-2 times a week.
Accommodation
16. Plan accommodation for arriving students, organising pre-arrival and departure checks, and damage surveys.
17. Be responsible for Health and Safety issues in accommodation buildings and undertake fire warden duties. Ensure everyone is aware of emergency procedures.
18. Ensure that accurate rooming lists are kept and fire drills are carried out on a regular basis.
19. Liaise with accommodation office/hall staff to ensure that housekeeping and maintenance duties are completed to a satisfactory standard.
20. Build a community spirit in the house/block via notice boards, house rules and competitions.
21. Assist the Center Director with staff induction day.
22. Assist the Center Director in the day-to-day running of the center.
23. Deputise for the Center Director when necessary.
Administrative tasks
24. Coordinate airport transfers and student arrivals/departures, including confirming coaches and taxis.
25. Coordinate with the catering team at the Venue re. meal numbers (including packed meals for transfers and excursions)
26. Ensure clear and timely communication re. issues, incidents, activities and work done to/from RAs.
27. Administration duties, as allocated by the Center Director. These may include, amongst others, carrying out airport transfers, controlling petty cash, or assisting the Activities Manager.
Other tasks
28. Attendance at the Management Training Weekend is mandatory (usually mid-June in Canterbury).
29. Escort groups on excursions, ensuring the safety and well-being of the students, as well as providing them with information to help them get the maximum benefit from their stay.
30. Actively lead activities as directed. Some planning may also be involved.
31. Actively encourage the involvement of students in activities and excursions, leading by example.
32. Teach when necessary e.g. teacher absence/insufficient student numbers (qualified staff only).
33. Additional duties as required.
ABOUT YOU
Essential
Level of spoken and written English equivalent to CEF level C1/CAE/IELTS 7.0
Previous supervisory experience
Proven experience of working in a team
Previous residential experience
Effective management skills
Proven competence in leadership
Proven competence in administration
Computer literate
Able to adapt quickly to change
Good problem solving skills
Able to prioritise, organise and manage own work
Demonstrate initiative in taking on extra tasks
Effective communicator
Enjoy working with teenagers and young people from other cultures
Able to address large groups of young people
Able to maintain long periods of physical activity
Professional appearance
Desirable
Educated to degree level
Current first aid certificate*
Experience of working with children
Previous House Supervisor/Residential Life experience
Previous summer school experience
COMMITMENT TO INCLUSION AND DIVERSITY
We are committed to diversity, inclusion and belonging. Building on our core values Pioneering, Persevering, People we pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools an employer of choice for all.
ABOUT CATS GLOBAL SCHOOLS
CGS is a leading provider of pre-university academic courses and English language courses in the UK. We provide programmes including A Level, IB and University Foundation, as well as English Language Study, to a growing number of international students seeking to win places at UK universities.
We operate a number of different educational brands: CATS Colleges in Cambridge, Worthgate School, Canterbury and Guildhouse School, London; CATS Academy in Boston; CATS China; Bournemouth Collegiate School, Bosworth Independent College and St Michael’s School, Llanelli; Cambridge School of Visual and Performing Arts (CSVPA) and Stafford House English language schools and Study Holidays. We benefit from being part of a global team focused on teaching and learning.
AND FINALLY
CATS Global Schools are committed to safeguarding and promoting the well-being of our students and expect everyone connected with the organisation to share this commitment. All positions are subject to the satisfactory completion of safer recruitment pre-employment checks in line with KCSIE guidelines. All shortlisted candidates will be required to complete a criminal declaration form prior to interview and be subject to online checks which may include social media checks in addition to an enhanced DBS check (DBS process paid for by CATS Global Schools), references and if applicable, an overseas police check.