Customer Service Coordinator
Pertemps are currently recruiting for an experienced Customer Service Coordinator to join a leading equipment rental business based in Andover. This is a full-time position and is fully office based.
Responsibilities as a Customer Service Coordinator:
1. Deal with enquiries through inbound calls
2. Support sales process from enquiry to delivery
3. Completing quotations using information from the sales team
4. Managing Key Accounts and building key business relationships
5. Taking service enquiries and solving customer queries
6. Analysing customer needs and delivery of service plans against them
7. Working closely with internal teams to provide the best possible customer experience
8. Overseeing large contract business, ensuring all needs are meeting SLA's
9. Being a senior member of the team and supporting the administrators
10. Attend customer facing meetings as required
Requirements for this position:
1. Previous customer service and sales support experience
2. Ability to multitask and work in a fast-paced environment
3. Strong written and verbal communication skills
4. Great attention to detail
5. Own transport
6. Proven experience of managing key accounts
The Role:
- Monday to Friday 8.30 - 17.30
- £30,000 - £35,000 depending on experience
- 25 days holiday plus bank holidays
- Office based
If you are interested in this Customer Service Coordinator position, please apply below or get in touch with Jemma at Pertemps. #J-18808-Ljbffr