Looking for a Direct Sales Administrator - Contract role (PAYE)
Duration - 4 months
Location - Belfast, travel required
Contract - PAYE
My client is seeking to appoint a SME Sales Support Administrator to support its SME direct business sales team across the island of Ireland.
This is a hand's on role, and will offer the opportunity to develop commercial, sales, analytical and communication skills within a busy team environment.
This role will offer flexible working which includes time in the office as directed.
Main Purpose of Role:
To support the SME Direct team with sales compliance, sales assurance and Back Office administration duties. Will also act as a point of contact for sales contractor & sales partners queries and assist with processing of SME sales and renewals contracts.
Responsibilities:
* Point of contact for all SME Sales partner queries, supporting them in their field sales activities
* Ensuring all necessary onboard and re-contracting processes are followed and providing assistance to customers where necessary
* Providing administrative assistance to the sales and retention team to include quality checking
* Carrying out administrative duties for the wider SME Direct Sales Team to support efficient and accurate processing of sales contracts
* Assisting with the updating of KPIs and sales reporting for various sales channels
* Ensure all Back Office and QA standards are being maintained, in line with corporate governance standards.
* To support internal quality monitoring processes to ensure desired corporate and regulatory standards are maintained
* Providing team back up in the running of reporting from SFA system for commercial sales agents
* Assisting with the distribution of weekly product information to ensure all agents and brokers have all the correct product pricing.
* Work with SME direct sales team to deliver effective sales prospecting and data capture
* Support other tasks within the team, as directed by management such as cheque lodgments & AR processing, commission reporting, renewal queries and post.
You will have the following skills and experience:
* Highly numerate, with the ability to work on computer systems in a process environment
* Disciplined & rigorous, ensuring that compliance and controls are adhered to
* Strong in character to deal with day to day challenges
* Flexible approach to the nature of work undertaken
* Able to build and maintain relationships to enhance effectiveness
* A confident & professional communication style, whether written or oral.
* Ability to work to tight deadlines
* Customer focused and proven ability to deal with complex requests
* Ability to work independently with initiative
* Ability to create, compose and edit written materials, appropriate to communicate to the target audience using Word or PowerPoint
* Strong interpersonal and communication skills.
* Strong attention to detail.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.