Out of Hours Scheduler
United Utilities
This position is to work various shifts, Mon to Fri between 16:00 22:00 and weekends between 08:00 22:00.
This is a part time position offering 24 hours per week.
Our role
As a Scheduler working on our United Utilities contract, you will be responsible for effectively planning and coordinating the Companys work through communication with internal and external customers - as well as the management of the business and client database systems.
Key Responsibilities
You will take ownership of the workstreams, coordinating the work from receipt, through to job completion
You will schedule work orders in accordance with SLAs, whilst optimising travel routes and increasing productivity
You will provide customer service to both internal and external customers via telephone and webchat
You will maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
You will ensure that all the client and operational requirements are me...