Job summary Job Role The PCN Operations Officer will work with the current PCN Operations Officer and will provide support to the PCN Executive Officer, Clinical Director and other members of the PCN team where appropriate. The aim is to ensure the smooth running of the primary care network by providing administrative support and leading the operational management of the Acute Care Hub. Main duties of the job Workforce support and planning Practice engagement and communications Contracts and governance including data protection IT General administrative support to the Clinical Director and PCN Executive team Operational support of the Acute Care Hub provision across the network Administrative support to PCN About us The SeOxHA Network delivers health and wellbeing services to a population of over 33,000. This is a unique opportunity to develop the role within the Primary Care Network (PCN) and work with other team members and practices to develop the PCN. The local community is rich blend of cultures and diverse backgrounds. Currently there are practice-based pharmacists, social prescriber link workers, health coach, and care home patient coordinator in the PCN. Date posted 17 February 2025 Pay scheme Other Salary £31,325 a year Pro Rata Contract Fixed term Duration 1 years Working pattern Part-time Reference number A2763-25-0000 Job locations The Leys Health Centre Dunnock Way Oxford OX4 7EX Donnington Health Centre 1 Henley Avenue Oxford OX4 4DH Temple Cowley Health Centre Temple Road Oxford OX4 2HL Job description Job responsibilities Main Duties of the job Workforce support and planning Rota management and scheduling ARRS staff Scheduling and organising clinics and staff for acute hub Supporting with Enhanced Access provision when other Operations Officer is not working Quality assurance and reporting Troubleshooting liaising with PCN manager and CD when needed Maintenance of EMIS Clinical Services Estates planning and liaising with practices/other sites for ARRS and PCN staff Management of appointment sessions on clinical system(s) Practice engagement and communications Communicating with practices regarding PCN issues and staffing changes Acute Hub/new recruits/processes for referrals etc Booking cross PCN meetings QOF QI, care homes, prescribing leads, other workstreams that may come up over time Point of contact for PCN queries from practices Contracts and Governance including Data Protection Ensuring contracts and agreements up to date and signed Policies, procedures and protocols ensure complete and updated when required in agreement with PCN manager IT Maintain Clinical system and IT Oversight of SEOxHA email account General administrative support to the Clinical Director and the PCN Executive team Circulating meeting agenda and minutes Minute taking at PCN exec meetings Scheduling meetings Preparation for meetings, general administrative tasks Booking venues and organising refreshments for events etc. Administrative support to General PCN General administrative support to operations manager. Administrative support to Care Homes Coordinator First contact for non-clinical administrative queries including Pharmacy Team Monitoring Pharmacy workload management Care Homes and Housebound Liaise with Care Homes re vaccinations Oversee Housebound bookings for vaccinations Job description Job responsibilities Main Duties of the job Workforce support and planning Rota management and scheduling ARRS staff Scheduling and organising clinics and staff for acute hub Supporting with Enhanced Access provision when other Operations Officer is not working Quality assurance and reporting Troubleshooting liaising with PCN manager and CD when needed Maintenance of EMIS Clinical Services Estates planning and liaising with practices/other sites for ARRS and PCN staff Management of appointment sessions on clinical system(s) Practice engagement and communications Communicating with practices regarding PCN issues and staffing changes Acute Hub/new recruits/processes for referrals etc Booking cross PCN meetings QOF QI, care homes, prescribing leads, other workstreams that may come up over time Point of contact for PCN queries from practices Contracts and Governance including Data Protection Ensuring contracts and agreements up to date and signed Policies, procedures and protocols ensure complete and updated when required in agreement with PCN manager IT Maintain Clinical system and IT Oversight of SEOxHA email account General administrative support to the Clinical Director and the PCN Executive team Circulating meeting agenda and minutes Minute taking at PCN exec meetings Scheduling meetings Preparation for meetings, general administrative tasks Booking venues and organising refreshments for events etc. Administrative support to General PCN General administrative support to operations manager. Administrative support to Care Homes Coordinator First contact for non-clinical administrative queries including Pharmacy Team Monitoring Pharmacy workload management Care Homes and Housebound Liaise with Care Homes re vaccinations Oversee Housebound bookings for vaccinations Person Specification Qualifications Desirable A Level or equivalent Experience Essential Administration Experience (2 years) Experience of working in high pressure environment Desirable Experience of working in healthcare environment Experience of working with EMIS and GP systems Additional and Personal Skills Essential Excellent Time Management Team Worker Flexibility in Approach Proactive Attitude to quality improvement Attention to detail Excellent communication skills Person Specification Qualifications Desirable A Level or equivalent Experience Essential Administration Experience (2 years) Experience of working in high pressure environment Desirable Experience of working in healthcare environment Experience of working with EMIS and GP systems Additional and Personal Skills Essential Excellent Time Management Team Worker Flexibility in Approach Proactive Attitude to quality improvement Attention to detail Excellent communication skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Leys GP Partnership Address The Leys Health Centre Dunnock Way Oxford OX4 7EX Employer's website https://www.theleyshealthcentre.co.uk/ (Opens in a new tab)