A co-educational independent day school for children aged 2 to 18, situated just outside Esher, Surrey, catering for about 1400 students and teachers. We offer a core feeding of breakfast, lunch, tuck shop, and match teas. This is a term-time only contract working 41.6 weeks a year. The school operates Monday to Friday, with some Saturdays, and has the additional benefit of free on-site parking.
We are looking for an experienced Assistant Manager to lead the team at one of our fabulous locations in Esher.
This role will involve working closely with the Location Manager and catering team at the school, along with the Operations Manager, to ensure that day-to-day catering and hospitality is delivered to a high standard. You will be experienced in a similar role and will manage the financial budget for the location.
Job Summary:
* Lead the catering team in the day-to-day production and service of member and staff dining facilities across the site.
* Deliver both the client-agreed budget and the company annual budget.
* Develop and implement member and staff dining and hospitality facilities, ensuring quality of food and customer service.
* Prepare, comment, and report on monthly and annual Profit & Loss Operating Statements for Thomas Franks.
* Develop each area of the catering offer in line with client expectations and budgetary constraints.
* Manage day-to-day operations of all catering facilities throughout the year.
* Assist in departmental changes by setting standards and motivating staff.
* Liaise with members and clients to ensure their requirements are met.
* Deliver food services operations as directed by the Operations Manager.
* Create an environment that emphasizes motivation, teamwork, and a passion for service.
* Provide excellent food and customer service, responding quickly to customer needs.
* Develop the food offer in line with market trends and company values.
* Ensure age-appropriate food is available and dietary requirements are met.
* Maintain open, collaborative relationships with all departments.
* Ensure compliance with Food & Beverage policies through training and management.
* Support and develop service standards in all dining areas.
* Have full knowledge of Clients' Safeguarding, Health & Safety, and reporting procedures.
* Conduct effective induction and development plans for staff.
* Support rehabilitation activities as required.
* Undertake any reasonable duties related to the effective operation and development of commercial areas.
* Proven experience of delivering excellent food standards.
* Be a hands-on Assistant Manager leading the team in food production and service.
* Proven ability to communicate with clients and deliver objectives.
* High level of communication skills.
* Customer service skills with a proven track record.
* Ability to work as part of a team.
* Analytical thinking and information organization skills.
* Excellent interpersonal skills.
* Proven ability to manage a team effectively.
* Flexibility to work to the needs of the business.
Benefits:
* Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc).
* Free meals on duty.
* Volunteers leave - up to one day per year.
* Enhanced maternity, paternity, and adoptive leave.
* Cycle to work scheme.
* Recommend a friend bonus.
* Unrivalled individual training and development.
* Well-established apprenticeship programme.
* Team & company social events.
* Employee assistance programme.
* Excellent career progression within a leading independent contract caterer.
About Us:
Thomas Franks is a founder-led, fresh food catering business focusing on excellence and service delivered with individuality, passion, and style. Our clients and our people are paramount to our daily success.
Disclaimer:
All applicants must demonstrate that they have the Right to Work in the UK. An enhanced DBS, identity & reference checks (covering the last five years) will form part of the selection process. Thomas Franks Ltd complies fully with the DBS Code of Practice and is committed to safeguarding the welfare of children.
Diversity and Inclusion at Thomas Franks:
We encourage applications from diverse backgrounds and continue to develop a culture of growth and inclusion.
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