Travel Consultant
Location: Welwyn Garden
Job Type: Full time, working Monday - Friday 9am-5pm with occasional Saturday mornings (paid as overtime)
Are you passionate about travel and driven by delivering exceptional customer experiences? Do you thrive in a fast-paced, results-oriented environment where your efforts directly contribute to the success of the company? If so, my client would want you to join their dynamic team as a Travel Consultant.
About the Role
As a Travel Consultant, you will play a vital role in creating unforgettable travel experiences for their clients while driving company revenue. You'll use your expertise and consultative approach to help clients select their dream holidays to worldwide destinations. Alongside providing excellent customer service, you'll convert enquiries into bookings, upsell additional services and manage administrative tasks related to travel arrangements.
Key Responsibilities
Use your travel knowledge to guide customers in selecting the perfect holiday
Achieve monthly sales targets through outstanding selling skills and proactive lead follow-up
Build and nurture long-term customer relationships, creating a personal client base
Deliver prompt and efficient responses to enquiries via web/live chat and outbound calls
Handle booking administration tasks, including arranging flights and maintaining accurate records
Share product knowledge with clients and collaborate closely with Tour Leaders and stake...