Job Overview This is a key role within the West Essex Care Coordination Centre (CCC) The CCC is at the centre of the West Essex Health and Care Partnership transformation programme to support the delivery of the Out of Hospital Strategy. Its ability to be effective and deliver the best outcomes for West Essex citizens relies on the CCC being informed and proactive in the following:- Use a Holistic Overview of the adults previous care history to ensure the right care is identified and facilitated. Understand the needs of the adult and the services in West Essex to support earliest possible discharge from hospital, avoid hospital admittance, reduce escalating need and support the rehabilitation of the adult Use a Multidisciplinary Team approach for complex adults led by the CCC Part of a fully integrated team including Social Care, Community Health and Mental Health within the CCC Tracking of the adult through their transfer of care journey Understanding of system capacity to make the best decision for the adult Responsible for the sourcing of care, incorporating the TOCH responsibilities. Main duties of the job The post holder will work autonomously as a clinical practitioner within the Care Coordination Centre (CCC) as an integral part of the MDT workforce; ensuring patients receive proactive coordinated care. The role is integral to supporting an integrated approach ensuring the delivery of the right care, at the right time, in the right place, working with system partners (both health, social care and voluntary sector) to ensure that all referrals in to the CCC are managed in a timely and responsive way. The role will provide health and care professionals with proactive and real-time access to data and services from across the system working together in accordance with OHCP to improve people’s outcomes and experience by supporting the system through a single timely and co-ordinated response to each request for information or access to additional support. As well as triaging and coordinating referrals received through the CCC the post holder will also be required to rotate within the CCC team to support the management of patients active on the Urgent Community Response and/or Virtual Hospital pathway/caseload both remotely and/or face to face. The role is integral to supporting the West Essex system to ensure: Provision of a 2-hour rapid response for patients who are entering a health crisis Provision of advanced levels of assessment to investigate, diagnose and treat patients in their own environment and prevent unnecessary hospital admissions. Working for our organisation EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including; Season Ticket Loans NHS discounts for staff Excellent Training facilities and opportunities Buying and Selling annual leave scheme The opportunity to work bank shifts and expand knowledge and experience in other areas Salary Sacrifice schemes including lease cars and Cycle to Work Day One Flexible Employer Join our Staff bank What is Staff Bank? Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times. All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish. If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank. Please note - staff who are formally at risk within the organisation will be given priority in securing alternative employment. Should it come to light that a post being advertised by the Trust is considered ‘suitable alternative employment’ to an individual who is at risk, the recruiting manager will be advised and the post will be withdrawn from NHS Jobs. Use of Artificial Intelligence (AI) Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability. Important Professional References Make sure that as a part of your application you have professional references with business contract information covering your last three year employment history. We are unable to accept personal or character references. As a newly appointed employee you are responsible for incurring the cost of your initial DBS check relevant to your post, the amount will be deducted from your first salary with the Trust. Applications for Job Share are positively welcomed. Equal Opportunities Employer Our Trust is an Equal Opportunities Employer. We particularly welcome applications from people with experience of using mental health services. We also hold the Disability two tick symbol and have made the pledge to commit to employing more people with learning disabilities, we encourage people with a disability to apply. If you require this application form in another format i.e. Braille or audio tape etc, please contact the Recruitment Department on 01375 364513 or email epunft.recruitment.advertsnhs.net and we can arrange for this to be dispatched to you. The Trust has the right to expire vacancies prior to the closing date if they so wish. The Trust makes every attempt to contact all applicants and we strongly advise that you check the email account which is registered with NHS Jobs regularly, we would advise however due to the high number of applications we receive that if you have not heard from us within three weeks of the closing date your application has been unsuccessful on this occasion. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to undertake this commitment. Applicants will be subject to robust safer recruitment processes. Covid Vaccination Although Covid vaccinations are no longer a mandatory requirement within the NHS we continue to encourage and support the vaccination uptake as this remains the best line of defence against Covid19. The safety of our staff and patients is a top priority for us at EPUT. If you would like to book a Covid vaccination or would like more information please contact us by emailing epunft.cv19hrnhs.net .