Summary: We're looking for an ambitious manager to take accountability for our centre in the absence of the General Manager, with opportunities to develop to General Manager level within 12-18 months.
Job Description:
Join us as a Deputy Manager and you'll get:
• A 40-hour contract, plus additional pay for extra shifts
• 50% off food when you're working
• One in four weekends off
• Optional pension plan
• 28 days holiday & additional days holiday with length of service
• Access to our in-house Centre Manager in Training programme and apprenticeships
• Free games vouchers every month
• 30% discount off food and drink for you and up to five friends
• Access to our Employee Assistance Programme (EAP) for you and your family, plus access as dedicated Mental Health First Aiders
• The opportunity to join our healthcare cash plan
• Financial long service awards
• A £15 donation to our dedicated charity partner when you complete your induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
As a Deputy Manager, you'll be at the centre of the customer and team experience, taking accountability for the centre in the absence of the Centre Manager. You'll be trained across all key areas to support the effective operation of the business, and your responsibilities will range from supporting the Centre Manager with back of house duties to running an exceptional operation front of house.
You'll inspire the team to provide outstanding service for our customers, helping them to create great experiences and lasting memories in our centres, while ensuring the centre is a fun and safe environment. You'll also encourage an environment where our Team Members are motivated and empowered to perform to the best of their ability, with plenty of opportunities to develop rewarding careers with us.
To be successful, you'll have:
• Management experience, ideally within the leisure, hospitality, or retail industry
• A passion for customer service
• Evidence of delivering on financial targets, driving business and sales
• Experience of coaching and developing large teams
• A willingness to work nights and weekends
About Us:
We're Hollywood Bowl Group, a leading provider of experiential family entertainment. We have a passion for bringing families and friends together for affordable fun and healthy competition. With 74 centres across the UK and 13 centres in Canada, we're proud to be ambitious market leaders in our industry. We value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities.